Talkdesk is a cloud-based contact center platform that helps businesses provide exceptional customer experiences through AI-powered routing, omnichannel engagement, and workforce management.

Talkdesk

Переклад: Підвищте задоволення клієнтів та оптимізуйте свої операції центру контактів із потужною облачною системою Talkdesk, розробленої для підвищення ефективності агентів і масштабності для безшовних клієнтських взаємодій.

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Обзоры и рейтинги Talkdesk

Събрахме всички данни, така че да не ви се налага, да вземаме решения лесни и да ви спестяваме време и пари.

3.8 (3,993)

ROI

Производительность

19%

Соотношение цены и качества

4.2

Ease of Use

3.6

Поддержка

4.8

Использование по размеру бизнеса

12%

87%

Категории - 10

Автодзвонка

Центр обробки звернень

Центр обслуговування клієнтів (Робоча сила управління)

Записування розмов

Центр зв'язку Контроль якості

Генеративна ІА

All Categories

Характеристики - 80

АПІ

Діячний Дашборд

Опорianoї тренування.

Агентська інтерфейса

Автодзвонка

Автоматизована Редакція Зображень та Відео

All Features

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Намерете функции, критични за вземане на решения

Намерете конкретна характеристика, която платформата трябва да има, за да е подходяща за вашата организация.

Чи може цей продукт допомогти нам із Palautteenhallinta?

Чи може цей продукт допомогти нам із Kysely/Puoluesidonnaisuudenhallinta?

Чи може цей продукт допомогти нам із Ohjaussovellus?

Чи може цей продукт допомогти нам із Raportointi/Analytiikka?

Talkdesk Тарифные планы

Узнайте, какой тарифный план вам подходит лучше всего.

Starter

1 concurrent caller, Unlimited minutes

$15

Growth

3 concurrent callers, Unlimited minutes, IVR, Call Recording

$25

Pro

10 concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports

$45

Premier

Unlimited concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports, Advanced Analytics

$65

Обзоры продуктов Talkdesk

Посмотрите на платформу в последних видео Talkdesk.

Что говорят проверенные отзывы от ожидающих о
Talkdesk

Мнения отраслевых экспертов о Talkdesk из первых рук.

J. Wilson

I've had an exceptional experience with Talkdesk. The cloud-based platform has streamlined our customer interactions, providing effortless routing and seamless integration with CRM systems. Its ease of use and scalable design have been game-changers for our contact center operations.

V. Johnson

I've been using Talkdesk for customer support and I'm thoroughly impressed with its ease of use, robust features, and seamless integration. It's greatly simplified our operations and provided exceptional service to our clients. Highly recommended!

R. Parker

I've had a disappointing experience with Talkdesk. The platform's complexity hindered our customer service team's efficiency. Integration issues with our CRM system resulted in lost sales data and prolonged onboarding processes for new clients. Despite extensive training and support, we st...

G. Knight

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integrations streamlined our customer service operations, allowing us to resolve issues efficiently and effectively. The robust analytics provided invaluable insights into call trends and agent performan...

J. Smith

I was thoroughly disappointed with my experience using Talkdesk. The interface is clunky and outdated, making it difficult to navigate and find what I need in a timely manner. Integration issues plagued me throughout my usage, causing delays and complications when trying to connect with ou...

D. Hall

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integration capabilities have streamlined our customer support operations. The omnichannel feature has allowed us to provide a cohesive experience across multiple touchpoints. The robust reporting tools ...

K. Thompson

I've had an outstanding experience with Talkdesk - its robust features and user-friendly interface have streamlined our customer service operations, significantly improving call quality and agent efficiency. Highly recommend it to businesses seeking reliable telephony solutions!

G. Clark

I've had the pleasure of using Talkdesk for our company's customer service operations and I must say it's been a game-changer. The software is incredibly user-friendly and intuitive, even for our team members who aren't tech-savvy. The integration with our CRM system was seamless and allow...

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Talkdesk лучше всего подходит для этих ведущих отраслей

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Majoitus

Huoneväenialan ohjelmisto kiinteistöhallinnalle, vieraanvaraisuudelle ja varausoperaatioille. Keinotekoiseet ratkaisut reservointeja hoitamaan, tiloista hallinnassa pitämiseksi ja vieraiden kokemuksia parantamiseksi. Keskeisiä työkaluja sujuvien ja vieraanvaraisien majoituspalvelujen tarjoamiselle.

Hallinnollinen

Hallinnollinen teollisuuden ohjelmisto tehtävän hallintaan, asiakirjojen käsittelyyn ja viestintään. Edistykselliset ratkaisut työprosessien järjestämiseksi, edistää etenemisyyden seuranta ja tarkastelu sekä tehokkuuden parantamiseksi. Päätyökaluja sujuvien ja tehokkaisten hallinnollisten toimintojen toteuttamiseksi.

Mainonta

Mainontajateollisuuden ohjelmistot kampanjakäyttöön, yleisöanalytiikkaan ja luovaan yhteistyöhön. Edistykselliset ratkaisut kampanjan suunnitteluun, menestystason seurantaan sekä sisällön suunnitteluun. Päättelyvälineet vaikuttavalle ja onnistuneelle mainonnalle.

All Industries

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