Hi, how can we help you today?

TOPdesk

Αξιοποιήστε το πλήρως εναρμονισμένο διαχειριστικό πακέτο IT του TOPdesk, για να αυτοματοποιήσετε τις διαδικασίες και να βελτιώσετε την εμπειρία των πελατών σας με ισχυρά χαρακτηριστικά διαχείρισης περιστατικών και αιτημάτων.

Kom igång

Recensioner och betyg av TOPdesk

Събрахме всички данни, така че да не ви се налага, да вземаме решения лесни и да ви спестяваме време и пари.

4.3 (126)

ROI

17%

Produktivitet

9%

Valuta för pengarna

3.2

Användarvänlighet

4.1

Support

4.7

Намерете функции, критични за вземане на решения

Намерете конкретна характеристика, която платформата трябва да има, за да е подходяща за вашата организация.

Kan den här produkten hjälpa oss med Prioretitācija?

Kan den här produkten hjälpa oss med Licences uzrāgāšana?

Kan den här produkten hjälpa oss med Saraksta pārvaldība?

Kan den här produkten hjälpa oss med Izstrādājumu Monitorēšana?

TOPdesk prisplaner

Ta reda på vilken prisplan som passar dig bäst.

Starter

Ideal for small organizations (up to 5 users)

$10

Business

Suitable for medium-sized organizations (6-50 users)

$20

Enterprise

Designed for large enterprises (51+ users)

$40

Vad säger verifierade recensioner från expects om
TOPdesk

Insikter från fältexperter om TOPdesk från första hand.

S. Thompson

I've had an exceptional experience with TOPdesk - its intuitive interface and robust features have streamlined our IT service management, significantly improving incident resolution times and user satisfaction overall.

J. Jackson

I've experienced a significant boost in IT service management efficiency with TOPdesk's intuitive interface and streamlined workflows allowing me to effectively manage incidents, requests, and problems from a single platform.

M. Jackson

I've been using TOPdesk for our IT service management and it's been a game-changer. The intuitive interface has streamlined our ticketing process, reducing resolution times by up to 30%. Reporting capabilities are also impressive, providing valuable insights into our operations. Top-notch ...

T. White

I've been using TOPdesk for a while now and I'm thoroughly impressed. The user interface is intuitive and easy to navigate, even for non-IT staff. The incident management module has streamlined our troubleshooting process, reducing resolution times significantly. I love how customizable th...

E. Stewart

I've had the misfortune of using TOPdesk for our IT service management needs and it's been a frustrating experience. The interface is cluttered and outdated, making it difficult to navigate. The reporting features are limited and don't provide the level of detail we need to properly track ...

Alternativ till TOPdesk som du kan överväga och jämföra

Това са алтернативи, от които можете да избирате и да ги сравнявате, за да съответстват най-добре на вашите интереси и област на опит.

Vanliga frågor om TOPdesk

Намерете отговори на най-подходящите запитвания, за да можете да вземате решения веднага.

What is TOPdesk and what does it do?

TOPdesk is a cloud-based IT service management (ITSM) software that helps organizations manage their IT requests, incidents, problems, and changes in an efficient and effective manner.


What are the main benefits of using TOPdesk?

The main benefits of using TOPdesk include improved incident and problem management, enhanced request management, increased transparency and accountability, and better alignment with ITIL best practices.


Can I customize TOPdesk to meet my organization's specific needs?

Yes, TOPdesk offers a high degree of customization through its configuration options, APIs, and integration with other systems, allowing you to tailor the software to your organization's unique requirements.


What kind of support does TOPdesk offer?

TOPdesk provides comprehensive support through its online documentation, knowledge base, community forum, and dedicated customer support team available by phone, email, or chat.


How scalable is TOPdesk?

TOPdesk is a highly scalable software solution that can adapt to the changing needs of growing organizations, from small businesses to large enterprises with thousands of users.


Can I integrate TOPdesk with other systems and tools?

Yes, TOPdesk offers APIs and integrations with popular IT service management, project management, and collaboration tools such as JIRA, ServiceNow, and Microsoft Teams.


What are the system requirements for running TOPdesk?

TOPdesk is a cloud-based software solution that runs on most modern web browsers and operating systems, including Windows, macOS, iOS, and Android.


How secure is TOPdesk?

TOPdesk takes the security of its customers' data seriously and adheres to industry-standard security protocols, such as GDPR, HIPAA, and ISO 27001, to ensure confidentiality, integrity, and availability of sensitive information.


What kind of training and resources does TOPdesk provide for users?

TOPdesk offers a range of training options, including online tutorials, webinars, workshops, and on-site training sessions, as well as extensive documentation and a community forum to help users get started with the software.



Здравейте, какво ви трябва?

Имаме нужда от надежден софтуер за управление на проекти за 50 за по-малко от 10$ на потребител...

Платформа за одит с интегрирано обучение и управление на инвентара...

Имам нужда от софтуер за зъболекарска клиника за обработка, резервации и плащания...

Препоръчайте ми лесен и бърз за внедряване чатбот за нашата поддръжка...

Нашият усъвършенстван алгоритъм ще намери най-доброто решение за вашите нужди и ще филтрира всички глупости и маркетингови шумове вместо вас