Zendesk is a cloud-based customer service and support platform that helps businesses provide great experiences for their customers.

Zendesk

ทำให้การสนับสนุนลูกค้าเข้ากระบวนการได้อย่างรวดเร็วโดยใช้ระบบการจัดการตั๋วเพียงครั้งเดียวของ Zendesk ซึ่งมีส่วนให้มีการรับ-ตอบสนุกลูกค้าผ่านช่องทางทุกประการและนำเสนอบทความจาก AI เพื่อพัฒนาความสุขของผู้ใช้งาน

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Recensioni e valutazioni di Zendesk

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4.2 (10,594)

ROI

17%

Produttività

Rapporto qualità-prezzo

3.5

Facilità d'uso

3.1

Supporto

4.6

Utilizzo per dimensione aziendale

10%

75%

15%

Categorie - 28

ระบบจัดการความสัมพันธ์กับลูกค้า

ศูนย์บริการลูกค้า

การบันทึกเสียงโทรศัพท์

ชุมชน

การบริหารจัดการเรื่องร้องทุกข์

ศูนย์ปฏิบัติการเกี่ยวข้อง

All Categories

Caratteristiche - 192

อัลลกอริทึมของไอ้/การเรียนรู้ของเครื่อง

API

การควบคุมเข้า-ออก / การอนุญาตต่างๆ

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Zendesk Piani tariffari

Scopri qual è il piano tariffario più adatto a te.

Essential

Support for unlimited end-users and tickets

$5

Professional

All Essential features, plus ticket fields, views, and tags. Plus, assignee and role-based access controls.

$20

Elite

All Professional features, plus advanced reporting, custom roles, and more.

$50

Growth

Support for unlimited end-users and tickets, plus ticket fields, views, and tags. Plus, assignee and role-based access controls.

$89

Recensioni di prodotti Zendesk

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Cosa dicono le recensioni verificate di Expects su
Zendesk

Approfondimenti di esperti del settore su Zendesk in prima persona.

K. Martin

I've been using Zendesk to manage my customer support and it's been a game-changer. The user-friendly interface and seamless integration with our website have significantly improved our response times and overall customer satisfaction.

J. Moore

I've had the pleasure of utilizing Zendesk in our customer support operations and it's been a game-changer. The intuitive interface streamlined our ticket management process, allowing us to efficiently address queries and concerns. Features like automation and reporting enabled data-driven...

M. White

"I've had an outstanding experience with Zendesk. Its intuitive interface and robust features have streamlined our customer support process, enabling us to deliver exceptional service and boost satisfaction levels significantly."

N. Campbell

I've had the pleasure of utilizing Zendesk for our company's customer support needs and I must say it has been a game-changer. The interface is intuitive and user-friendly, allowing even our less tech-savvy staff to navigate with ease. The ticketing system is seamless, ensuring that all cu...

M. Harrison

I've been using Zendesk to manage my customer support team for several months now and I'm thoroughly impressed. The intuitive interface makes it a breeze to navigate and assign tickets to the right agents. The customizable dashboards provide valuable insights into ticket volume, resolution...

R. Scott

I've had an exceptional experience with Zendesk - its intuitive interface and robust feature set have streamlined our customer support operations, allowing us to resolve issues efficiently and deliver top-notch service to our clients. Highly recommended for businesses of all sizes.

K. Scott

I've been using Zendesk for our customer support team and I'm thoroughly impressed. The user interface is clean and intuitive, making it a breeze to navigate even for staff with limited technical expertise. Customization options are vast, allowing us to tailor the platform to our unique ne...

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Zendesk è la scelta migliore per questi settori principali

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Γεωργία

Γεωργική βιομηχανική λογισμικό για τη διαχείριση των καλλιεργειών, την καταγραφή της βοολογίας και τις λειτουργίες του αμυντικού κλάδου. Προχωρημένα λύσεις για τον εποπτέα έλεγχο της ανάπτυξης, τη διαχείριση των πόρων και την εξασφάλιση της βιωσιμότητας. Κλειδιά εργαλείων για τα αποτελεσματικά και παραγωγικά καλλιεργητικές πρακτικές.

Αυτοκίνητο

Σύγχρονη λογισμική βιομηχανίας αυτοκινήτων για το σχεδιασμό, τη διαδικασία παραγωγής και τον έλεγχο ποιότητας. Προχωρημένα λύση για την ανάπτυξη μοντέλων οχημάτων, διαχείριση διαδικασίων κατασκευής και βεβαίωση συναίνεσης ασφαλείας. Κλειδί εργαλεία για την ακριβή και εμπιστευτική παραγωγή αυτοκινήτων.

Ποτό

Απλίμα行业 λογισμικό για την 계획ισή παραγωγής, ελέγχου ποιότητας και διαχείρισης κατανομής. Επιτυχημένες λύσεις για τον έλεγχο των διεργασιών, την εξασφάλιση των προδιαγραφών του προϊόντος και την παρακολούθηση των αποθεμάτων. Βεβαιωμένα από τους εμπόρους για την υποστήριξη συνεπών και υψηλής ποιότητας παραγωγής αιμάτων πίνας.

All Industries

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Domande frequenti su Zendesk

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