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Apptivo vs Gong io
Features Comparison

Discover how Apptivo and Gong io compare to each other by their features

Total

39
88

"What If" Scenarios

AI/Machine Learning

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Auto-Dialer

Automatic Transcription

Budgeting/Forecasting

Business Process Automation

CRM

Calendar Management

Call Center Management

Call List Management

Call Monitoring

Call Recording

Call Routing

Call Transfer

Campaign Management

Canned Responses

Case Management

Chat/Messaging

Chatbot

Client Management

Code-free Development

Collaboration Tools

Compliance Management

Compliance Tracking

Computer Telephony Integration

Contact Database

Contact Management

Content Management

Contextual Guidance

Corrective and Preventive Actions (CAPA)

Customer Experience Management

Customer Profiles

Dashboard

Data Import/Export

Data Security

Data Visualization

Document Management

Dynamic Modeling

Email Management

Email Marketing

Employee Coaching Tools

Employee Scheduling

Engagement Tracking

Feedback Management

Financial Management

For Call Centers

For Developers

Forecasting

Gamification

IVR

Intent Recognition

Interaction Tracking

Intraday Management

Keyword Filtering

Knowledge Base Management

Labor Forecasting

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Lead Scoring

Learning Paths/Tracks

Leave Tracking

Live Chat

Modeling & Simulation

Multi-Channel Communication

Multi-Language

Natural Language Processing

Notes Management

Onboarding

Opportunity Management

Performance Management

Performance Metrics

Pipeline Management

Power Dialer

Pre-Configured Bot

Predictive Analytics

Predictive Dialer

Preview Dialer

Prioritization

Productivity Analysis

Progressive Dialer

Prospecting Tools

Quality Assurance

Quality Management

Queue Management

Relationship Tracking

Reporting & Statistics

Reporting/Analytics

Sales Pipeline Management

Sales Reports

Self Service Portal

Sentiment Analysis

Social Media Monitoring

Statistical Analysis

Strategic Planning

Support Ticket Management

Survey/Poll Management

Surveys & Feedback

Tagging

Team Assignments

Third-Party Integrations

Training Management

Trend Analysis

Trend/Problem Indicators

Visual Analytics

Workflow Management


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