Bird vs Zendesk

Discover how Bird and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

2.6 (483)
4.2 (10,594)

Value for Money

4.1
3.5

Ease of Use

3.2
3.1

ROI

16%
17%

Productivity

15%
4%

Support

4.7
4.6

Categories

1
28

Industries

8
46

Features

19
192

Small Businesses

14%
10%

Medium Businesses

71%
75%

Enterprise Businesses

15%
15%

Industries Comparison

Agriculture

Animal Production

Arts

Automotive

Beverage

Biotechnology

Broadcasting

Chemical

Clothing

Construction

Categories Comparison

CRM

Call Center

Call Recording

Community

Complaint Management

Contact Center

Customer Communications Management

Customer Engagement

Customer Experience

Customer Satisfaction

Features Comparison

AI/Machine Learning

API

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Winners

Bird

1

Overall Winner

3

Bird

2
Zendesk logo

Zendesk

1

Reviews Winner

3

Bird

1

Value for Money Winner

3

Bird

1

Ease of Use Winner

3

Bird

2
Zendesk logo

Zendesk

1

ROI Winner

3

Bird

1

Productivity Winner

3

Bird

1

Support Winner

3

Bird

2
Zendesk logo

Zendesk

1

Categories Winner

3

Bird

2
Zendesk logo

Zendesk

1

Industries Winner

3

Bird

2
Zendesk logo

Zendesk

1

Features Winner

3

Bird

1

Small Businesses Winner

3

Bird

2
Zendesk logo

Zendesk

1

Medium Businesses Winner

3

Bird

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you