Customer Frontlines vs JustCall

Discover how Customer Frontlines and JustCall compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (283)
4.3 (2,699)

Value for Money

4.3
4.6

Ease of Use

4.8
4.1

ROI

23%
41%

Productivity

51%
30%

Support

4.2
3.1

Categories

6
5

Industries

56
38

Features

54
46

Small Businesses

10%
25%

Medium Businesses

83%
60%

Enterprise Businesses

7%
15%

Industries Comparison

Accommodation

#409
N/A

Administrative

#348
#286

Advertising

#311
N/A

Aerospace

#330
N/A

Agriculture

#435
#356

Airlines

#236
N/A

Arms

#277
N/A

Arts

#342
#279

Automotive

#490
#403

Beverage

#338
N/A

Categories Comparison

Audio Conferencing

N/A
#5

Contact Center Quality Assurance

#9
N/A

Customer Journey Mapping Tools

#10
N/A

Customer Retention

#5
N/A

Digital Experience Platforms (DXP)

#4
N/A

IVR

N/A
#11

NPS

#8
N/A

SMS Survey

N/A
#1

Speech Analytics

#7
#4

Telemarketing

N/A
#3

Features Comparison

A/B Testing

#65
N/A

Activity Dashboard

#340
N/A

Activity Tracking

#120
N/A

Agent Interface

#14
N/A

Alerts/Notifications

#357
#304

Analytics

#22
N/A

Anonymous Feedback

#14
N/A

Auto-Dialer

N/A
#33

Automatic Call Distribution

N/A
#23

Automatic Transcription

#25
#20

Winners

Customer Frontlines

1

Overall Winner

3

JustCall

1

Reviews Winner

3

JustCall

1

Value for Money Winner

3

Customer Frontlines

1

Ease of Use Winner

3

Customer Frontlines

1

Productivity Winner

3

Customer Frontlines

1

Support Winner

3

Customer Frontlines

1

Categories Winner

3

Customer Frontlines

1

Industries Winner

3

Customer Frontlines

1

Features Winner

3

JustCall

1

Small Businesses Winner

3

Customer Frontlines

1

Medium Businesses Winner

3

JustCall

1

Enterprise Businesses Winner

3

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