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Dialpad Sell vs Gong io
Features Comparison

Discover how Dialpad Sell and Gong io compare to each other by their features

Total

66
88

"What If" Scenarios

AI/Machine Learning

API

Access Controls/Permissions

Activity Tracking

Agent Interface

Alerts/Notifications

Assessment Management

Auto-Dialer

Automated Attendant

Automatic Call Distribution

Automatic Transcription

Budgeting/Forecasting

Built-in Course Authoring

Business Process Automation

CRM

Calendar Management

Call Center Management

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Tracking

Call Transcription

Call Transfer

Caller ID

Campaign Management

Campaign Specific Caller ID

Chat/Messaging

Chatbot

Code-free Development

Compliance Management

Compliance Tracking

Computer Telephony Integration

Contact Database

Contact Management

Content Management

Contextual Guidance

Conversion Tracking

Customer Experience Management

Customer Profiles

Dashboard

Data Security

Data Visualization

Dynamic Modeling

Employee Coaching Tools

Employee Scheduling

Engagement Tracking

FCC Compliance

FTC Compliance

Feedback Management

For Call Centers

For Developers

Forecasting

Gamification

Goal Setting/Tracking

IVR

Intent Recognition

Interaction Tracking

Intraday Management

Keyword Filtering

Labor Forecasting

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Lead Scoring

Learning Management

Learning Paths/Tracks

Leave Tracking

List Management

Live Chat

Mobile Access

Modeling & Simulation

Multi-Channel Communication

Multi-Language

Natural Language Processing

Notes Management

Onboarding

Opportunity Management

PBX

Performance Management

Performance Metrics

Power Dialer

Pre-Configured Bot

Predictive Analytics

Predictive Dialer

Preview Dialer

Productivity Analysis

Progressive Dialer

Prospecting Tools

Quality Management

Queue Management

Real-Time Data

Real-Time Reporting

Reporting/Analytics

Sales Pipeline Management

Sales Reports

Sentiment Analysis

Speech Recognition

Speech Synthesis

Statistical Analysis

Strategic Planning

Surveys & Feedback

Tagging

Third-Party Integrations

Training Management

Trend Analysis

Trend/Problem Indicators

Video Conferencing

Virtual Call Center

Visual Analytics

Voice Mail

Workflow Management


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