GitLab vs Freshdesk

Discover how GitLab and Freshdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (2,007)
4.4 (7,180)

Value for Money

4.0
4.1

Ease of Use

3.1
3.1

ROI

8%
11%

Productivity

78%
4%

Support

4.2
4.1

Categories

10
18

Industries

9
54

Features

92
130

Small Businesses

19%
36%

Medium Businesses

72%
58%

Enterprise Businesses

9%
6%

Industries Comparison

Accommodation

N/A
#45

Administrative

N/A
#40

Advertising

#162
#33

Aerospace

N/A
#31

Agriculture

#220
N/A

Arts

N/A
#42

Automotive

N/A
#50

Biotechnology

N/A
#36

Broadcasting

N/A
#34

Chemical

#197
#43

Categories Comparison

Agile Project Management

#10
N/A

Application Development

#8
N/A

Call Center

N/A
#4

Call Recording

N/A
#2

Change Management

#6
N/A

Complaint Management

N/A
#3

Continuous Integration

#5
N/A

Customer Communications Management

N/A
#2

Customer Engagement

N/A
#4

Customer Experience

N/A
#7

Features Comparison

API

N/A
#31

Access Controls/Permissions

#138
#36

Activity Dashboard

N/A
#44

Activity Tracking

#71
#19

Alerts/Escalation

#32
#12

Alerts/Notifications

#192
#43

Approval Workflow

#29
N/A

Asset Tracking

#31
#7

Assignment Management

N/A
#12

Audit Trail

#82
N/A

Winners

Freshdesk logo

Freshdesk

1

Overall Winner

3
Freshdesk logo

Freshdesk

1

Reviews Winner

3
Freshdesk logo

Freshdesk

1

Value for Money Winner

3
Freshdesk logo

Freshdesk

1

Ease of Use Winner

3
Freshdesk logo

Freshdesk

1

ROI Winner

3
GitLab logo

GitLab

1

Productivity Winner

3
GitLab logo

GitLab

1

Support Winner

3
Freshdesk logo

Freshdesk

1

Categories Winner

3
Freshdesk logo

Freshdesk

1

Industries Winner

3
Freshdesk logo

Freshdesk

1

Features Winner

3
Freshdesk logo

Freshdesk

1

Small Businesses Winner

3
GitLab logo

GitLab

1

Medium Businesses Winner

3
GitLab logo

GitLab

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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