Guru vs ServiceNow Customer Service Management

Discover how Guru and ServiceNow Customer Service Management compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (2,719)
4.3 (330)

Value for Money

4.0
4.2

Ease of Use

4.0
4.1

ROI

25%
1%

Productivity

11%
7%

Support

4.1
3.5

Categories

2
1

Industries

30
68

Features

27
11

Small Businesses

37%
18%

Medium Businesses

59%
75%

Enterprise Businesses

4%
7%

Industries Comparison

Accommodation

#426
#1464

Administrative

#369
#1246

Advertising

#325
#1112

Aerospace

N/A
#1270

Agriculture

#455
#1614

Airlines

#249
#836

Amusement

N/A
#968

Animal Production

N/A
#1019

Arms

N/A
#1028

Arts

N/A
#1271

Categories Comparison

Enterprise Search

#3
#9

Intranet

#6
N/A

Features Comparison

AI/Machine Learning

#106
#205

Access Controls/Permissions

#266
#588

Activity Dashboard

#351
N/A

Activity/News Feed

#26
N/A

Alerts/Notifications

#372
N/A

Autocomplete

#2
#11

Blogs

#16
N/A

Calendar Management

#239
N/A

Catalog Management

#56
N/A

Collaboration Tools

#286
N/A

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