Insightly vs Zendesk

Discover how Insightly and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (925)
4.2 (10,594)

Value for Money

4.7
3.5

Ease of Use

4.2
3.1

ROI

4%
17%

Productivity

7%
4%

Support

4.7
4.6

Categories

3
28

Industries

68
46

Features

39
192

Small Businesses

12%
10%

Medium Businesses

78%
75%

Enterprise Businesses

10%
15%

Industries Comparison

Accommodation

#510
N/A

Administrative

#439
N/A

Advertising

#391
N/A

Aerospace

#427
N/A

Agriculture

#546
#52

Airlines

#302
N/A

Amusement

#326
N/A

Animal Production

#341
N/A

Arms

#343
N/A

Arts

#435
N/A

Categories Comparison

CRM

N/A
#6

Call Center

N/A
#5

Call Recording

N/A
#3

Community

N/A
#3

Complaint Management

N/A
#4

Contact Center

N/A
#4

Customer Communications Management

N/A
#3

Customer Engagement

N/A
#5

Customer Experience

N/A
#8

Customer Satisfaction

N/A
#6

Features Comparison

"What If" Scenarios

#33
N/A

AI/Machine Learning

N/A
#18

API

N/A
#35

Access Controls/Permissions

N/A
#40

Account Alerts

N/A
#4

Account Management

N/A
#2

Activity Dashboard

N/A
#48

Activity Tracking

#130
#21

Agent Interface

N/A
#4

Alerts/Escalation

N/A
#14

Winners

Insightly

1

Overall Winner

3
Zendesk logo

Zendesk

1

Reviews Winner

3

Insightly

1

Value for Money Winner

3

Insightly

1

Ease of Use Winner

3
Zendesk logo

Zendesk

1

ROI Winner

3

Insightly

1

Productivity Winner

3

Insightly

1

Support Winner

3
Zendesk logo

Zendesk

1

Categories Winner

3

Insightly

1

Industries Winner

3
Zendesk logo

Zendesk

1

Features Winner

3

Insightly

1

Small Businesses Winner

3

Insightly

1

Medium Businesses Winner

3
Zendesk logo

Zendesk

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

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