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Intercom vs Zendesk

Discover how Intercom and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Intercom

Zendesk logo

Zendesk

Reviews

4.3 (4,815)
4.2 (10,594)

Value for Money

4.8
3.5

Ease of Use

4.6
3.1

ROI

38%
17%

Productivity

84%
4%

Support

4.9
4.6

Categories

9
28

Industries

54
46

Features

83
192

Small Businesses

20%
10%

Medium Businesses

75%
75%

Enterprise Businesses

5%
15%
Get Started with Intercom now!
Get Started with Zendesk now!

Industries Comparison

Verwaltung

Werbung

Luft- und Raumfahrt

Landwirtschaft

Unterhaltung

Tierproduktion

Künste

Kraftfahrzeugtechnik

Getränk

BioTechnologie

Full Industries Comparison

Categories Comparison

CRM

Callcenter

Anrufaufzeichnung

Chatbot

Community

Beschwerdeverwaltung

Kontaktcenter

Konversations-Marketing-Plattform

Kundenkommunikationsmanagement

Kundenbindung

Full Categories Comparison

Features Comparison

Zweiweg-Messaging

KI/Maschinelle Lernverfahren

Applikations-Programmierschnittstelle

Zugriffssteuerungen/Berechtigungen

Konto-Hinweise

Kundengeschäftsmanagement

Aktivitäten-Anzeigenportal

Aktivitätsverfolgung

Agenten-Schnittstelle

Warnungen/Aufrüstung

Full Features Comparison

Winners

Zendesk logo

Zendesk

2

Intercom

1

Overall Winner

3

Intercom

2
Zendesk logo

Zendesk

1

Reviews Winner

3
Zendesk logo

Zendesk

2

Intercom

1

Value for Money Winner

3
Zendesk logo

Zendesk

2

Intercom

1

Ease of Use Winner

3
Zendesk logo

Zendesk

2

Intercom

1

ROI Winner

3
Zendesk logo

Zendesk

2

Intercom

1

Productivity Winner

3
Zendesk logo

Zendesk

2

Intercom

1

Support Winner

3

Intercom

2
Zendesk logo

Zendesk

1

Categories Winner

3
Zendesk logo

Zendesk

2

Intercom

1

Industries Winner

3

Intercom

2
Zendesk logo

Zendesk

1

Features Winner

3
Zendesk logo

Zendesk

2

Intercom

1

Small Businesses Winner

3
Zendesk logo

Zendesk

2

Intercom

1

Medium Businesses Winner

3

Intercom

2
Zendesk logo

Zendesk

1

Enterprise Businesses Winner

3
Get Started with Intercom now!
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Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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