JustCall vs Customer Frontlines

Discover how JustCall and Customer Frontlines compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (2,699)
4.5 (283)

Value for Money

4.6
4.3

Ease of Use

4.1
4.8

ROI

41%
23%

Productivity

30%
51%

Support

3.1
4.2

Categories

5
6

Industries

38
56

Features

46
54

Small Businesses

25%
10%

Medium Businesses

60%
83%

Enterprise Businesses

15%
7%

Industries Comparison

Accommodation

N/A
#409

Administrative

#286
#348

Advertising

N/A
#311

Aerospace

N/A
#330

Agriculture

#356
#435

Airlines

N/A
#236

Arms

N/A
#277

Arts

#279
#342

Automotive

#403
#490

Beverage

N/A
#338

Categories Comparison

Audio Conferencing

#5
N/A

Contact Center Quality Assurance

N/A
#9

Customer Journey Mapping Tools

N/A
#10

Customer Retention

N/A
#5

Digital Experience Platforms (DXP)

N/A
#4

IVR

#11
N/A

NPS

N/A
#8

SMS Survey

#1
N/A

Speech Analytics

#4
#7

Telemarketing

#3
N/A

Features Comparison

A/B Testing

N/A
#65

Activity Dashboard

N/A
#340

Activity Tracking

N/A
#120

Agent Interface

N/A
#14

Alerts/Notifications

#304
#357

Analytics

N/A
#22

Anonymous Feedback

N/A
#14

Auto-Dialer

#33
N/A

Automatic Call Distribution

#23
N/A

Automatic Transcription

#20
#25

Winners

Customer Frontlines

1

Overall Winner

3

JustCall

1

Reviews Winner

3

JustCall

1

Value for Money Winner

3

Customer Frontlines

1

Ease of Use Winner

3

Customer Frontlines

1

Productivity Winner

3

Customer Frontlines

1

Support Winner

3

Customer Frontlines

1

Categories Winner

3

Customer Frontlines

1

Industries Winner

3

Customer Frontlines

1

Features Winner

3

JustCall

1

Small Businesses Winner

3

Customer Frontlines

1

Medium Businesses Winner

3

JustCall

1

Enterprise Businesses Winner

3

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