Nextiva vs RingOver
Features Comparison

Discover how Nextiva and RingOver compare to each other by their features

Total

AI/Machine Learning

API

Access Controls/Permissions

Activity Dashboard

Agent Interface

Alerts/Notifications

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Benchmarking

Blended Call Center

CRM

Call Center Management

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Screening

Call Scripting

Call Tracking

Call Transcription

Call Transfer

Callback Scheduling

Caller ID

Campaign Management

Campaign Specific Caller ID

Chat/Messaging

Chatbot

Collaboration Tools

Communication Management

Compliance Tracking

Computer Telephony Integration

Conferencing

Contact Management

Conversion Tracking

Custom Greetings/Messages

Customer Experience Management

Customer Surveys

Customizable Questions

Customizable Reports

Dashboard

Data Analysis Tools

Data Import/Export

Data Visualization

Email Distribution

Email Marketing

Employee Coaching Tools

Face-to-Face

Fax Management

Feedback Management

File Sharing

IVR

Inbound Call Center

Intent Recognition

International Calling

KPI Monitoring

Keyword Filtering

Keyword Tracking

Lead Management

Lead Qualification

List Management

Live Chat

Live Results Sharing

Mobile Access

Mobile Survey

Multi-Channel Communication

Multi-Channel Distribution

Multiple Question Types

Multiple Scoring Models

Natural Language Processing

Notes Management

Offline Response Collection

Online Polling

Outbound Call Center

PBX

Panel Management

Paper-Based

Performance Metrics

Phone Key Input

Phone Polling

Phone-Based

Power Dialer

Predictive Dialer

Presentation Tools

Preview Dialer

Process/Workflow Automation

Progressive Dialer

Quality Management

Question Branching

Question Library

Queue Management

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Ring Groups

Role-Based Permissions

SIP Trunking

Sentiment Analysis

Site Intercept Survey

Skip Logic

Statistical Analysis

Support Audio/Images/Video

Survey Builder

Survey Sample Management

Survey/Poll Management

Tagging

Third-Party Integrations

Trend/Problem Indicators

URL Customization

Video Conferencing

Virtual Call Center

Virtual Extensions

Virtual Voicemail

VoIP

Voice Customization

Voice Mail

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Nextiva vs RingOverFeatures Comparison

Nextiva

RingOver