Nextiva vs Zendesk

Discover how Nextiva and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (8,408)
4.2 (10,594)

Value for Money

4.6
3.5

Ease of Use

3.3
3.1

ROI

6%
17%

Productivity

92%
4%

Support

3.8
4.6

Categories

12
28

Industries

16
46

Features

97
192

Small Businesses

13%
10%

Medium Businesses

78%
75%

Enterprise Businesses

9%
15%

Industries Comparison

Accommodation

#98
N/A

Administrative

#85
N/A

Agriculture

#101
#52

Amusement

#56
N/A

Animal Production

#61
N/A

Arts

#86
N/A

Automotive

N/A
#54

Beverage

#83
#41

Biotechnology

N/A
#38

Broadcasting

N/A
#36

Categories Comparison

Audio Conferencing

#3
N/A

Business Phone Systems

#3
N/A

CRM

N/A
#6

Call Center

#8
#5

Call Recording

N/A
#3

Call Tracking

#3
N/A

Cloud PBX

#4
N/A

Community

N/A
#3

Complaint Management

N/A
#4

Contact Center

#7
#4

Features Comparison

AI/Machine Learning

N/A
#18

API

#66
#35

Access Controls/Permissions

N/A
#40

Account Alerts

N/A
#4

Account Management

N/A
#2

Activity Dashboard

#100
#48

Activity Tracking

N/A
#21

Agent Interface

#7
#4

Alerts/Escalation

N/A
#14

Alerts/Notifications

#98
#47

Winners

Zendesk logo

Zendesk

1

Overall Winner

3
Zendesk logo

Zendesk

1

Reviews Winner

3
Nextiva logo

Nextiva

1

Value for Money Winner

3
Nextiva logo

Nextiva

1

Ease of Use Winner

3
Zendesk logo

Zendesk

1

ROI Winner

3
Nextiva logo

Nextiva

1

Productivity Winner

3
Zendesk logo

Zendesk

1

Support Winner

3
Zendesk logo

Zendesk

1

Categories Winner

3
Zendesk logo

Zendesk

1

Industries Winner

3
Zendesk logo

Zendesk

1

Features Winner

3
Nextiva logo

Nextiva

1

Small Businesses Winner

3
Nextiva logo

Nextiva

1

Medium Businesses Winner

3
Zendesk logo

Zendesk

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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