Outreach vs Talkdesk

Discover how Outreach and Talkdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (3,780)
3.8 (3,993)

Value for Money

3.3
4.2

Ease of Use

4.4
3.6

ROI

14%
7%

Productivity

40%
19%

Support

4.5
4.8

Categories

5
10

Industries

5
68

Features

54
80

Small Businesses

15%
12%

Medium Businesses

69%
87%

Enterprise Businesses

16%
1%

Industries Comparison

Accommodation

#252
#193

Administrative

N/A
#183

Advertising

N/A
#162

Aerospace

N/A
#163

Agriculture

N/A
#220

Airlines

N/A
#130

Amusement

N/A
#130

Animal Production

N/A
#137

Arms

N/A
#140

Arts

N/A
#176

Categories Comparison

Auto Dialer

N/A
#4

Call Center

N/A
#9

Call Center Workforce Management

N/A
#5

Call Recording

N/A
#7

Contact Center Quality Assurance

N/A
#4

Conversation Intelligence

#6
N/A

Generative AI

N/A
#6

IVR

N/A
#5

Predictive Dialer

#5
#2

Sales Coaching

#5
N/A

Features Comparison

AI/Machine Learning

#78
N/A

API

N/A
#113

Access Controls/Permissions

#179
N/A

Activity Dashboard

N/A
#185

Adversarial Training

N/A
#6

Agent Interface

N/A
#9

Alerts/Notifications

#249
N/A

Assessment Management

#51
N/A

Audio File Management

#19
N/A

Audio/Video Recording

#9
N/A

Winners

Outreach

1

Overall Winner

3

Outreach

1

Reviews Winner

3

Talkdesk

1

Value for Money Winner

3

Outreach

1

Ease of Use Winner

3

Outreach

1

ROI Winner

3

Outreach

1

Productivity Winner

3

Talkdesk

1

Support Winner

3

Talkdesk

1

Categories Winner

3

Talkdesk

1

Industries Winner

3

Talkdesk

1

Features Winner

3

Outreach

1

Small Businesses Winner

3

Talkdesk

1

Medium Businesses Winner

3

Outreach

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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