PhoneBurner vs Zendesk

Discover how PhoneBurner and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.7 (294)
4.2 (10,594)

Value for Money

3.2
3.5

Ease of Use

3.7
3.1

ROI

31%
17%

Productivity

79%
4%

Support

4.3
4.6

Categories

7
28

Industries

4
46

Features

75
192

Small Businesses

37%
10%

Medium Businesses

46%
75%

Enterprise Businesses

17%
15%

Industries Comparison

Agriculture

Automotive

Beverage

Biotechnology

Broadcasting

Chemical

Clothing

Construction

Defense

Education

Categories Comparison

CRM

Call Accounting

Call Center

Call Recording

Community

Complaint Management

Contact Center

Customer Communications Management

Customer Engagement

Customer Experience

Features Comparison

AI/Machine Learning

API

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Winners

Zendesk logo

Zendesk

1

Overall Winner

3
Zendesk logo

Zendesk

1

Reviews Winner

3
Zendesk logo

Zendesk

1

Value for Money Winner

3

PhoneBurner

1

Ease of Use Winner

3

PhoneBurner

1

ROI Winner

3

PhoneBurner

1

Productivity Winner

3
Zendesk logo

Zendesk

1

Support Winner

3
Zendesk logo

Zendesk

1

Categories Winner

3
Zendesk logo

Zendesk

1

Industries Winner

3
Zendesk logo

Zendesk

1

Features Winner

3

PhoneBurner

1

Small Businesses Winner

3
Zendesk logo

Zendesk

1

Medium Businesses Winner

3

PhoneBurner

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

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