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Pipefy vs TeamSupport
Features Comparison

Discover how Pipefy and TeamSupport compare to each other by their features

Total

27
59

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Analytics

Asset Tracking

Auto-Dialer

Automated Routing

Billing & Invoicing

CMDB

CRM

Canned Responses

Capacity Management

Case Management

Change Management

Chat/Messaging

Chatbot

Client Management

Client Portal

Collaboration Tools

Communication Management

Computer Telephony Integration

Contract Lifecycle Management

Contract/License Management

Customer Database

Customer Engagement

Customer Support

Customizable Fields

Data Import/Export

Deployment Management

Document Management

Drag & Drop

Electronic Forms

Email Management

Feedback Management

Financial Reporting

Health Score

Help Desk Management

IT Asset Management

IVR

Integration Management

Interaction Tracking

Inventory Management

Issue Tracking

Knowledge Base Management

Live Chat

Mobile Access

Multi-Channel Communication

NPS of Customers

Onboarding

Order Management

Performance Metrics

Prioritization

Procurement Management

Project Management

Quality Assurance

Quality Management

Queue Management

Real-Time Notifications

Reporting & Statistics

Reporting/Analytics

Revenue Management

Self Service Portal

Service Level Agreement (SLA) Management

Social Media Monitoring

Support Ticket Management

Survey/Poll Management

Task Management

Usage Tracking/Analytics

Visual Modeling

Web/Mobile App Development

Workflow Management

Workforce Management


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