Pipefy vs Zendesk

Discover how Pipefy and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (633)
4.2 (10,594)

Value for Money

4.7
3.5

Ease of Use

4.4
3.1

ROI

24%
17%

Productivity

20%
4%

Support

4.9
4.6

Categories

4
28

Industries

66
46

Features

27
192

Small Businesses

36%
10%

Medium Businesses

44%
75%

Enterprise Businesses

20%
15%

Industries Comparison

Accommodation

#695
N/A

Administrative

#617
N/A

Advertising

#541
N/A

Aerospace

#599
N/A

Agriculture

#775
#52

Airlines

#412
N/A

Amusement

#463
N/A

Animal Production

#478
N/A

Arms

#483
N/A

Arts

#614
N/A

Categories Comparison

CRM

N/A
#6

Call Center

N/A
#5

Call Recording

N/A
#3

Client Onboarding

#11
N/A

Community

N/A
#3

Complaint Management

N/A
#4

Contact Center

N/A
#4

Customer Communications Management

N/A
#3

Customer Engagement

N/A
#5

Customer Experience

N/A
#8

Features Comparison

AI/Machine Learning

N/A
#18

API

N/A
#35

Access Controls/Permissions

N/A
#40

Account Alerts

#17
#4

Account Management

N/A
#2

Activity Dashboard

#475
#48

Activity Tracking

#143
#21

Agent Interface

N/A
#4

Alerts/Escalation

N/A
#14

Alerts/Notifications

N/A
#47

Winners

Pipefy

1

Overall Winner

3
Zendesk logo

Zendesk

1

Reviews Winner

3

Pipefy

1

Value for Money Winner

3

Pipefy

1

Ease of Use Winner

3

Pipefy

1

ROI Winner

3

Pipefy

1

Productivity Winner

3

Pipefy

1

Support Winner

3
Zendesk logo

Zendesk

1

Categories Winner

3

Pipefy

1

Industries Winner

3
Zendesk logo

Zendesk

1

Features Winner

3

Pipefy

1

Small Businesses Winner

3
Zendesk logo

Zendesk

1

Medium Businesses Winner

3

Pipefy

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you