RingCentral MVP vs Freshdesk

Discover how RingCentral MVP and Freshdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,980)
4.4 (7,180)

Value for Money

4.4
4.1

Ease of Use

4.9
3.1

ROI

10%
11%

Productivity

21%
4%

Support

3.5
4.1

Categories

10
18

Industries

68
54

Features

64
130

Small Businesses

14%
36%

Medium Businesses

77%
58%

Enterprise Businesses

9%
6%

Industries Comparison

Accommodation

#287
#45

Administrative

#256
#40

Advertising

#227
#33

Aerospace

#234
#31

Agriculture

#315
N/A

Airlines

#176
N/A

Amusement

#185
N/A

Animal Production

#195
N/A

Arms

#200
N/A

Arts

#245
#42

Categories Comparison

Business Phone Systems

#8
N/A

Call Center

#10
#4

Call Recording

#10
#2

Call Tracking

#9
N/A

Cloud PBX

#6
N/A

Complaint Management

N/A
#3

Contact Center

#8
N/A

Customer Communications Management

N/A
#2

Customer Engagement

N/A
#4

Customer Experience

N/A
#7

Features Comparison

API

#150
#31

Access Controls/Permissions

N/A
#36

Activity Dashboard

#258
#44

Activity Tracking

N/A
#19

Alerts/Escalation

N/A
#12

Alerts/Notifications

#277
#43

Asset Tracking

N/A
#7

Assignment Management

N/A
#12

Auto-Dialer

#29
N/A

Automated Attendant

#6
N/A

Winners

RingCentral MVP

1

Overall Winner

3
Freshdesk logo

Freshdesk

1

Reviews Winner

3

RingCentral MVP

1

Value for Money Winner

3

RingCentral MVP

1

Ease of Use Winner

3
Freshdesk logo

Freshdesk

1

ROI Winner

3

RingCentral MVP

1

Productivity Winner

3
Freshdesk logo

Freshdesk

1

Support Winner

3
Freshdesk logo

Freshdesk

1

Categories Winner

3

RingCentral MVP

1

Industries Winner

3
Freshdesk logo

Freshdesk

1

Features Winner

3
Freshdesk logo

Freshdesk

1

Small Businesses Winner

3

RingCentral MVP

1

Medium Businesses Winner

3

RingCentral MVP

1

Enterprise Businesses Winner

3

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