ServiceNow Customer Service Management vs Guru

Discover how ServiceNow Customer Service Management and Guru compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (330)
4.5 (2,719)

Value for Money

4.2
4.0

Ease of Use

4.1
4.0

ROI

1%
25%

Productivity

7%
11%

Support

3.5
4.1

Categories

1
2

Industries

68
30

Features

11
27

Small Businesses

18%
37%

Medium Businesses

75%
59%

Enterprise Businesses

7%
4%

Industries Comparison

Accommodation

#1464
#426

Administrative

#1246
#369

Advertising

#1112
#325

Aerospace

#1270
N/A

Agriculture

#1614
#455

Airlines

#836
#249

Amusement

#968
N/A

Animal Production

#1019
N/A

Arms

#1028
N/A

Arts

#1271
N/A

Categories Comparison

Enterprise Search

#9
#3

Intranet

N/A
#6

Features Comparison

AI/Machine Learning

#205
#106

Access Controls/Permissions

#588
#266

Activity Dashboard

N/A
#351

Activity/News Feed

N/A
#26

Alerts/Notifications

N/A
#372

Autocomplete

#11
#2

Blogs

N/A
#16

Calendar Management

N/A
#239

Catalog Management

N/A
#56

Collaboration Tools

N/A
#286

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