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Bitrix24 vs Smartsheet
Features Comparison
Discover how Bitrix24 and Smartsheet compare to each other by their features
Total
375
237
2-Way Messaging
21 CFR Part 11 Compliance
3D Modeling
@mentions
A/B Testing
AI Writing Assistant
AI/Machine Learning
API
Access Controls/Permissions
Account Alerts
Account Management
Accounting
Accounting Integration
Activity Dashboard
Activity Planning
Activity Tracking
Activity/News Feed
Ad hoc Reporting
Advertising Management
Agent Interface
Agile Methodologies
Alerts/Escalation
Alerts/Notifications
Analytics
Applicant Tracking
Appointment Management
Appointment Scheduling
Approval Process Control
Approval Workflow
Assessment Management
Asset Lifecycle Management
Asset Tracking
Assignment Management
Attendance Tracking
Attendee Management
Audience Targeting
Audio/Video Conferencing
Audit Trail
Auto-Dialer
Automated Attendant
Automated Responses
Automated Routing
Automated Scheduling
Automatic Call Distribution
Backlog Management
Badge Management
Barcode/Ticket Scanning
Behavior Analytics
Benchmarking
Benefits Management
Bid Management
Billing & Invoicing
Bills of Material
Blogs
Booking Management
Booth Rental Management
Brainstorming
Brand Management
Budget Management
Budget Tracking
Budgeting/Forecasting
Built-in Accounting
Built-in Course Authoring
Business Card/Badge Scanning
Business Plan Templates
Business Process Automation
CMDB
CRM
CRM Integration
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Disposition
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Screening
Call Scripting
Call Tagging
Call Tracking
Call Transcription
Call Transfer
Callback Scheduling
Caller ID
Caller Profiles
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Specific Caller ID
Canned Responses
Capacity Management
Case Management
Catalog Management
Change Management
Change Order Management
Channel Management
Chapter Management
Charting
Chat/Messaging
Chatbot
Child Check-in
Claims Management
Click Tracking
Client Management
Client Portal
Client Tracking
Collaboration Tools
Commenting/Notes
Commercial
Commission Management
Committee Management
Communication Management
Competitive Analysis
Compliance Management
Computer Telephony Integration
Conferencing
Confirmations/Reminders
Contact Database
Contact Management
Content Library
Content Management
Contract/License Management
Corrective and Preventive Actions (CAPA)
Cost-to-Completion Tracking
Credit Card Processing
Customer Database
Customer Engagement
Customer Experience Management
Customer Support
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Scoring
Customizable Templates
Daily Reports
Dashboard
Data Capture and Transfer
Data Connectors
Data Enrichment
Data Extraction
Data Import/Export
Data Security
Data Synchronization
Data Tabulation
Data Visualization
Deadline Management
Demographic/Firmographic Data
Dependency Tracking
Digital Asset Management
Discussions/Forums
Distribution Management
Document Management
Document Review
Document Storage
Document Templates
Donation Management
Donor Management
Double Data Entry
Drag & Drop
Drip Campaigns
Dues Management
Dynamic Content
Electronic Data Capture
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Employee Database
Employee Directory
Employee Management
Employee Profiles
Engagement Tracking
Enterprise Asset Management
Equipment Tracking
Estimating
Event Calendar
Event Management
Event Scheduling
Event Triggered Actions
Expense Management
Expense Tracking
FCC Compliance
Facility Scheduling
Fax Management
Fee Collection
Feedback Management
File Sharing
File Transfer
Financial Management
Financial Modeling
Financial Reporting
For Call Centers
For Financial Institutions
For Nonprofits
For Residential
For Salons and Spas
Forecasting
Forms Creation & Design
Forms Management
Full Text Search
Fundraising Management
Gamification
Gantt/Timeline View
Goal Setting/Tracking
Grant Management
Graphical Workflow Editor
Group Scheduling
Guided Selling
HIPAA Compliant
HOA Violation Enforcement
IT Asset Management
IVR
Idea Management
Ideation
Inbound Call Center
Incident Management
Insurance Rating
Integrated Business Operations
Interaction Tracking
Intraday Management
Inventory Management
Investor Management
Invoice Management
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
Iteration Management
Job Board
Job Scheduling
KPI Monitoring
Kanban Board
Key & Lock Management
Key Performance Indicators
Knowledge Base Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Learning Management
Learning Paths/Tracks
Leave Tracking
Life & Health
List Management
Live Chat
Location Tracking
Loyalty Program
Macros/Templated Responses
Maintenance Scheduling
Marketing Automation
Marketing Calendar
Marketing Management
Marketing Reports
Mass Texting
Media Library
Media Planning
Medical History Records
Meeting Management
Member Communities
Member Database
Member Directory
Member Portal
Membership Management
Metadata Management
Microlearning
Milestone Tracking
Mind Maps
Mobile Access
Mobile App
Mobile Interface
Monitoring
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Social Integration
Multi-Currency
Multi-Language
Multi-Location
Multi-board
Multiple Data Sources
Multiple Projects
Multiple Scoring Models
Multiple Scripts
NPS of Customers
Negative Feedback Management
Newsletter Management
No-Code
OLAP
Onboarding
Online Booking
Online Calendar
Online Forms
Online Giving
Online Payments
Order Management
Outbound Call Center
PBX
Patient Communications
Patient Management
Patient Monitoring
Patient Recruiting
Payment Processing
Payroll Management
Percent-Complete Tracking
Performance Management
Performance Metrics
Personalization
Phone Key Input
Pipeline Management
Pitch Presentation
Pledge Management
Point of Sale (POS)
Policy Management
Polls/Voting
Portfolio Management
Pre-recorded Messages
Predictive Analytics
Predictive Dialer
Predictive Maintenance
Presentation Tools
Price and Cost Calculations
Price/Margin Management
Pricing Management
Prioritization
Private Dashboards
Private Network
Problem Management
Process Change Tracking
Process Modeling & Designing
Process/Workflow Automation
Procurement Management
Product Configurator
Product Roadmapping
Productivity Analysis
Profitability Analysis
Progress Tracking
Progressive Dialer
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Project Tracking
Promotions Management
Property & Casualty
Proposal Generation
Public Dashboards
Publishing/Sharing
Purchase Order Management
Purchasing & Receiving
Quality Assurance
Quality Management
Queue Management
Quotes/Estimates
ROI Tracking
Randomization
Real Time Editing
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Real-time Scheduling
Recording
Recruitment Management
Recurring Appointments
Recurring Issues
Recurring/Subscription Billing
Referral Tracking
Registration Management
Reimbursement Management
Relationship Tracking
Release Planning
Reminders
Remote Access/Control
Renewal Management
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Request Management
Requirements Management
Rescheduling
Resource Allocation & Planning
Resource Management
Resource Request
Retargeting Ads
Retrospectives Management
Revenue Management
Rich Text Editor
Ring Groups
Roadmapping
Role-Based Permissions
Room Booking
SEO Management
SIP Trunking
SSL Security
Sales Activity Management
Sales Pipeline Management
Sales Planning
Sales Reports
Scenario Planning
Scheduled Messaging
Scheduled Recording
Scheduled/Automated Reports
Scheduling
Scorecards
Search/Filter
Segmentation
Self Service Portal
Sentiment Analysis
Service Level Agreement (SLA) Management
Shortcodes
Small Group Management
Social Media Integration
Social Media Monitoring
Social Promotion
Spend Management
Sponsorship Management
Sprint Planning
Staff Calendar
Staff Management
Status Tracking
Step-by-Step Wizard
Student Management
Sub-Task Management
Subcontractor Management
Subcontractor Monitoring
Supplier Management
Supply Chain Management
Support Ticket Management
Supports Scrum
Survey/Poll Management
Surveys & Feedback
Tagging
Task Editing
Task Management
Task Progress Tracking
Task Scheduling
Team Assignments
Team Management
Technician Management
Template Management
Templates
Territory Management
Text to Speech
Text-to-Win
Third-Party Integration
Third-Party Integrations
Ticketing
Time & Expense Tracking
Time Tracking
Time Tracking by Client
Timesheet Management
To-Do List
Traditional Methodologies
Training Management
Transaction History
Trend Analysis
Trial Design
Unified Directory
Usage Tracking/Analytics
User Management
Utilization Reporting
Vacation/Leave Tracking
Vendor Management
Version Control
Video Conferencing
Virtual Call Center
Visual Analytics
VoIP
Voice Customization
Voice Mail
Volunteer Management
Warranty Tracking
Website Management
Widgets
Wiki
Work Order Management
Workflow Configuration
Workflow Management
Workforce Management
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