Surfer vs Talkdesk

Discover how Surfer and Talkdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.8 (650)
3.8 (3,993)

Value for Money

4.3
4.2

Ease of Use

4.1
3.6

ROI

13%
7%

Productivity

46%
19%

Support

4.1
4.8

Categories

5
10

Industries

13
68

Features

48
80

Small Businesses

30%
12%

Medium Businesses

68%
87%

Enterprise Businesses

2%
1%

Industries Comparison

Accommodation

#123
#193

Administrative

N/A
#183

Advertising

N/A
#162

Aerospace

N/A
#163

Agriculture

#128
#220

Airlines

N/A
#130

Amusement

N/A
#130

Animal Production

#81
#137

Arms

N/A
#140

Arts

N/A
#176

Categories Comparison

AI Marketing Tools

#5
N/A

AI Writing Assistant

#4
N/A

Auto Dialer

N/A
#4

Call Center

N/A
#9

Call Center Workforce Management

N/A
#5

Call Recording

N/A
#7

Contact Center Quality Assurance

N/A
#4

Generative AI

#4
#6

IVR

N/A
#5

Mining

#1
N/A

Features Comparison

3D Imaging

#5
N/A

A/B Testing

#33
N/A

AI Content Creation

#6
N/A

AI Writing Assistant

#7
N/A

API

#79
#113

Activity Dashboard

N/A
#185

Adversarial Training

#4
#6

Agent Interface

N/A
#9

Assisted Content Creation

#4
N/A

Audit Management

#35
N/A

Winners

Surfer logo

Surfer

1

Overall Winner

3

Talkdesk

1

Reviews Winner

3
Surfer logo

Surfer

1

Value for Money Winner

3
Surfer logo

Surfer

1

Ease of Use Winner

3
Surfer logo

Surfer

1

ROI Winner

3
Surfer logo

Surfer

1

Productivity Winner

3

Talkdesk

1

Support Winner

3

Talkdesk

1

Categories Winner

3

Talkdesk

1

Industries Winner

3

Talkdesk

1

Features Winner

3
Surfer logo

Surfer

1

Small Businesses Winner

3

Talkdesk

1

Medium Businesses Winner

3
Surfer logo

Surfer

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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