Talkdesk vs Bird

Discover how Talkdesk and Bird compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

3.8 (3,993)
2.6 (483)

Value for Money

4.2
4.1

Ease of Use

3.6
3.2

ROI

7%
16%

Productivity

19%
15%

Support

4.8
4.7

Categories

10
1

Industries

68
8

Features

80
19

Small Businesses

12%
14%

Medium Businesses

87%
71%

Enterprise Businesses

1%
15%

Industries Comparison

Accommodation

#193
N/A

Administrative

#183
N/A

Advertising

#162
N/A

Aerospace

#163
N/A

Agriculture

#220
#2162

Airlines

#130
N/A

Amusement

#130
N/A

Animal Production

#137
#1377

Arms

#140
N/A

Arts

#176
#1702

Categories Comparison

Auto Dialer

#4
N/A

Call Center

#9
N/A

Call Center Workforce Management

#5
N/A

Call Recording

#7
N/A

Contact Center Quality Assurance

#4
N/A

Generative AI

#6
N/A

IVR

#5
#25

Predictive Dialer

#2
N/A

Telephony

#5
N/A

VoIP

#10
N/A

Features Comparison

API

#113
N/A

Activity Dashboard

#185
N/A

Adversarial Training

#6
N/A

Agent Interface

#9
N/A

Auto-Dialer

#23
#51

Automated Image & Video Editing

#5
N/A

Automatic Call Distribution

#17
N/A

CRM

#125
N/A

Call Center Management

#22
#57

Call Disposition

#6
#25

Winners

Bird

2

Talkdesk

1

Overall Winner

3

Bird

2

Talkdesk

1

Reviews Winner

3

Bird

2

Talkdesk

1

Value for Money Winner

3

Bird

2

Talkdesk

1

Ease of Use Winner

3

Bird

1

ROI Winner

3

Bird

2

Talkdesk

1

Productivity Winner

3

Bird

2

Talkdesk

1

Support Winner

3

Bird

2

Talkdesk

1

Categories Winner

3

Bird

2

Talkdesk

1

Industries Winner

3

Bird

2

Talkdesk

1

Features Winner

3

Bird

1

Small Businesses Winner

3

Bird

2

Talkdesk

1

Medium Businesses Winner

3

Bird

1

Enterprise Businesses Winner

3

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