Talkdesk vs Fathom

Discover how Talkdesk and Fathom compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

3.8 (3,993)
5.0 (4,144)

Value for Money

4.2
4.3

Ease of Use

3.6
4.3

ROI

7%
54%

Productivity

19%
71%

Support

4.8
4.8

Categories

10
10

Industries

68
6

Features

80
92

Small Businesses

12%
11%

Medium Businesses

87%
84%

Enterprise Businesses

1%
5%

Industries Comparison

Accommodation

#193
#144

Administrative

#183
#129

Advertising

#162
N/A

Aerospace

#163
N/A

Agriculture

#220
#153

Airlines

#130
N/A

Amusement

#130
N/A

Animal Production

#137
N/A

Arms

#140
N/A

Arts

#176
N/A

Categories Comparison

AI Sales Assistant

N/A
#7

Artificial Intelligence

N/A
#5

Auto Dialer

#4
N/A

Call Center

#9
N/A

Call Center Workforce Management

#5
N/A

Call Recording

#7
#5

Contact Center Quality Assurance

#4
N/A

Conversational AI Platform

N/A
#4

Generative AI

#6
N/A

IVR

#5
N/A

Features Comparison

"What If" Scenarios

N/A
#19

AI Writing Assistant

N/A
#10

AI/Machine Learning

N/A
#45

API

#113
#95

Activity Dashboard

#185
#146

Activity Tracking

N/A
#59

Adversarial Training

#6
N/A

Agent Interface

#9
N/A

Alerts/Notifications

N/A
#144

Annotations

N/A
#15

Winners

Fathom

1

Overall Winner

3

Fathom

1

Reviews Winner

3

Fathom

1

Value for Money Winner

3

Fathom

1

Ease of Use Winner

3

Fathom

1

ROI Winner

3

Fathom

1

Productivity Winner

3

Fathom

1

Support Winner

3

Talkdesk

1

Categories Winner

3

Talkdesk

1

Industries Winner

3

Fathom

1

Features Winner

3

Talkdesk

1

Small Businesses Winner

3

Talkdesk

1

Medium Businesses Winner

3

Fathom

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you