CloudTalk vs Tenfold
Features Comparison

Discover how CloudTalk and Tenfold compare to each other by their features

Total

AI/Machine Learning

API

Activity Dashboard

Agent Interface

Auto-Dialer

Automatic Call Distribution

By-Extension Reporting

CRM

Call Center Management

Call Disposition

Call Duration

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scripting

Call Volume

Callback Scheduling

Caller ID

Campaign Management

Campaign Specific Caller ID

Cloud Data Integration

Computer Telephony Integration

Contact Management

Cost Analysis

Customer Surveys

Dashboard

Data Quality Control

Drag & Drop

Employee Coaching Tools

FCC Compliance

FTC Compliance

Feedback Management

IVR

Inbound Call Center

Inbound Reporting

Integration Management

Interaction Tracking

Lead Distribution

List Management

Live Chat

Multi-Channel Communication

Multiple Scoring Models

Multiple Scripts

Outbound Reporting

Phone Key Input

Predictive Dialer

Quality Management

Real-Time Monitoring

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Text to Speech

Unattended Call Management

Usage Tracking/Analytics

Video Conferencing

Voice Customization

Who Answered Log

Workflow Management

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CloudTalk vs TenfoldFeatures Comparison

CloudTalk

Tenfold