VoIP ms vs Five9

Discover how VoIP ms and Five9 compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (1,285)
3.5 (1,183)

Value for Money

3.2
4.9

Ease of Use

4.7
3.9

ROI

36%
15%

Productivity

9%
46%

Support

4.3
4.9

Categories

4
7

Industries

12
6

Features

41
60

Small Businesses

16%
11%

Medium Businesses

82%
73%

Enterprise Businesses

2%
16%

Industries Comparison

Accommodation

#446
N/A

Automotive

N/A
#449

Construction

#430
N/A

Education

#404
N/A

Fashion

N/A
#285

Finance

#486
N/A

Fishing

N/A
#331

Food

N/A
#439

Healthcare

#454
#378

Manufacturing

#622
N/A

Categories Comparison

Auto Dialer

N/A
#10

Business Phone Systems

#11
N/A

Call Center Workforce Management

N/A
#7

Call Tracking

N/A
#10

Cloud PBX

#8
N/A

Contact Center Quality Assurance

N/A
#8

IVR

#18
#14

Predictive Dialer

N/A
#8

Telemarketing

N/A
#5

Telephony

#8
N/A

Features Comparison

API

N/A
#178

Activity Dashboard

#359
#317

Agent Interface

N/A
#13

Alerts/Notifications

#384
N/A

Auto-Dialer

#41
#36

Automated Attendant

#9
N/A

Automatic Call Distribution

#31
#26

CRM

N/A
#198

Call Center Management

#41
#36

Call Disposition

#18
#15

Winners

VoIP ms

1

Overall Winner

3

VoIP ms

1

Reviews Winner

3

Five9

1

Value for Money Winner

3

VoIP ms

1

Ease of Use Winner

3

VoIP ms

1

ROI Winner

3

Five9

1

Productivity Winner

3

Five9

1

Support Winner

3

Five9

1

Categories Winner

3

VoIP ms

1

Industries Winner

3

Five9

1

Features Winner

3

VoIP ms

1

Small Businesses Winner

3

VoIP ms

1

Medium Businesses Winner

3

Five9

1

Enterprise Businesses Winner

3

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