VoIP ms vs Zendesk

Discover how VoIP ms and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (1,285)
4.2 (10,594)

Value for Money

3.2
3.5

Ease of Use

4.7
3.1

ROI

36%
17%

Productivity

9%
4%

Support

4.3
4.6

Categories

4
28

Industries

12
46

Features

41
192

Small Businesses

16%
10%

Medium Businesses

82%
75%

Enterprise Businesses

2%
15%

Industries Comparison

Accommodation

#446
N/A

Agriculture

N/A
#52

Automotive

N/A
#54

Beverage

N/A
#41

Biotechnology

N/A
#38

Broadcasting

N/A
#36

Chemical

N/A
#46

Clothing

N/A
#41

Construction

#430
#43

Defense

N/A
#38

Categories Comparison

Business Phone Systems

#11
N/A

CRM

N/A
#6

Call Center

N/A
#5

Call Recording

N/A
#3

Cloud PBX

#8
N/A

Community

N/A
#3

Complaint Management

N/A
#4

Contact Center

N/A
#4

Customer Communications Management

N/A
#3

Customer Engagement

N/A
#5

Features Comparison

AI/Machine Learning

N/A
#18

API

N/A
#35

Access Controls/Permissions

N/A
#40

Account Alerts

N/A
#4

Account Management

N/A
#2

Activity Dashboard

#359
#48

Activity Tracking

N/A
#21

Agent Interface

N/A
#4

Alerts/Escalation

N/A
#14

Alerts/Notifications

#384
#47

Winners

Zendesk logo

Zendesk

1

Overall Winner

3
Zendesk logo

Zendesk

1

Reviews Winner

3
Zendesk logo

Zendesk

1

Value for Money Winner

3

VoIP ms

1

Ease of Use Winner

3

VoIP ms

1

ROI Winner

3

VoIP ms

1

Productivity Winner

3
Zendesk logo

Zendesk

1

Support Winner

3
Zendesk logo

Zendesk

1

Categories Winner

3
Zendesk logo

Zendesk

1

Industries Winner

3
Zendesk logo

Zendesk

1

Features Winner

3

VoIP ms

1

Small Businesses Winner

3

VoIP ms

1

Medium Businesses Winner

3
Zendesk logo

Zendesk

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you