WhatsApp vs Freshdesk

Discover how WhatsApp and Freshdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (17,081)
4.4 (7,180)

Value for Money

4.6
4.1

Ease of Use

4.8
3.1

ROI

3%
11%

Productivity

25%
4%

Support

4.7
4.1

Categories

3
18

Industries

10
54

Features

41
130

Small Businesses

8%
36%

Medium Businesses

78%
58%

Enterprise Businesses

14%
6%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Arms

Arts

Automotive

Biotechnology

Broadcasting

Categories Comparison

Call Center

Call Recording

Complaint Management

Customer Communications Management

Customer Engagement

Customer Experience

Customer Satisfaction

Customer Service

Customer Support

Help Desk

Features Comparison

@mentions

API

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Activity/News Feed

Alerts/Escalation

Alerts/Notifications

Asset Tracking

Assignment Management

Winners

WhatsApp

1

Overall Winner

3

WhatsApp

1

Reviews Winner

3

WhatsApp

1

Value for Money Winner

3

WhatsApp

1

Ease of Use Winner

3
Freshdesk logo

Freshdesk

1

ROI Winner

3

WhatsApp

1

Productivity Winner

3

WhatsApp

1

Support Winner

3
Freshdesk logo

Freshdesk

1

Categories Winner

3
Freshdesk logo

Freshdesk

1

Industries Winner

3
Freshdesk logo

Freshdesk

1

Features Winner

3
Freshdesk logo

Freshdesk

1

Small Businesses Winner

3

WhatsApp

1

Medium Businesses Winner

3

WhatsApp

1

Enterprise Businesses Winner

3

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