Viber vs WhatsApp
Features Comparison
Discover how Viber and WhatsApp compare to each other by their features
Total
22
41
@mentions
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Alerts/Notifications
Audio Calls
Autoresponders
Batch Communications
CRM
Canned Responses
Chat/Messaging
Collaboration Tools
Communication Management
Content Management
Customer Database
Customer History
Customizable Branding
Data Import/Export
Discussions/Forums
Document Management
Drag & Drop
Email Management
Engagement Tracking
Feedback Management
File Sharing
Gamification
Geotargeting
Interaction Tracking
Interactive Content
Live Chat
Mobile Access
Multi-Channel Communication
Multi-Language
Offline Form
On-Demand Communications
Personalization
Real-Time Notifications
Real-time Consumer-facing Chat
Reporting & Statistics
Reporting/Analytics
Search/Filter
Support Ticket Management
Surveys & Feedback
Template Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Video Conferencing
Video Support
Visual Analytics
Workflow Management
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