Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.

Zoho Desk

Optimovat zákaznickou podporu pomocí umělou inteligenci poháněné systému tiketů od Zoho Desk, automatizovaných procesů a analýz pro poskytování výjimečných zážitků přes více kanálů.

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Apžvalgos ir įvertinimai Zoho Desk

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4.3 (13,266)

ROI

58%

Produktyvumas

32%

Pinigų vertė

2.5

Paprastas naudojimas

3.1

Palaikymas

3.2

Naudojimas pagal verslo dydį

35%

52%

13%

Kategorijos - 21

Kontaktní centrum

Správa stížností

Kontaktní centrum

Centrum pro kontakt kvalitní zajištění

Správa zákaznických komunikací

Zákaznické zapojení

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Savybės - 155

Applikace Pro Internet (Application Programming Interface)

Ovládací prvky/Povolenia

Najít funkce důležité pro rozhodování

Najděte konkrétní funkci, kterou by platforma měla mít, aby byla pro vaši organizaci vhodná.

Ar šis produktas gali mums padėti Šiuolaikis puslapys?

Ar šis produktas gali mums padėti Atsakymų valdymas?

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Zoho Desk Kainų planai

Sužinokite, kuris kainų nustatymo planas jums labiausiai tinka.

Forever Free

3 agents, Unlimited users, Limited features

Standard

Up to 5 agents, Unlimited users, Full feature set

$15

Professional

Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views

$30

Enterprise

More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding

$50

Apie ką patikrintos apžvalgos iš tikimasi pasakyti apie
Zoho Desk

Lauko ekspertų įžvalgos Zoho Desk Iš pirmų rankų.

H. White

I was extremely disappointed with Zoho Desk. Its clunky interface and outdated features made it difficult to navigate and use effectively. The lack of customization options and limited integrations left me feeling frustrated and unable to manage my support team efficiently.

S. Evans

I'm extremely disappointed with Zoho Desk's clunky interface and lack of customization options. Tickets often got stuck in limbo, and reporting features were woefully inadequate, making it a chore to manage customer support.

H. Brown

I'm thoroughly impressed with Zoho Desk's seamless integration with our existing business tools and its robust ticketing system. The intuitive interface allowed our team to quickly onboard and start managing customer inquiries efficiently. The reporting feature also helped us identify area...

D. Miller

I've been using Zoho Desk for customer support and I'm extremely disappointed. The interface is cluttered and outdated, making it difficult to navigate. Tickets often get stuck in the queue, causing delays in response times. The reporting features are limited, making it hard to track perfo...

D. Anderson

I've been using Zoho Desk for our customer support operations and it's been a game-changer. The user-friendly interface and customizable workflow have streamlined our ticketing process, allowing us to focus on delivering exceptional service to our customers. Highly recommend!

S. Baker

I've been using Zoho Desk for a few months now and I'm thoroughly impressed. The interface is clean and intuitive, making it easy to navigate and manage our customer support tickets. Automation features have streamlined our workflow, saving us time and effort. Excellent product that has ge...

M. Scott

I've been impressed with Zoho Desk's intuitive interface and seamless integration with our existing systems. Ticket management has become more efficient, and customer support interactions are now more organized and streamlined than ever. A great tool for businesses of all sizes!

C. Carter

I've been using Zoho Desk for a few months now and it's been a game-changer for our customer support operations. The ease of use and seamless integration with other Zoho apps has streamlined our workflow significantly. The customizable fields and workflows have allowed us to tailor the sys...

A. White

I've been using Zoho Desk for my small business and I must say it's been a game-changer. The intuitive interface made it easy to set up and train our team on, even with minimal IT expertise. The omnichannel support feature has allowed us to seamlessly integrate all customer interactions fr...

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Zoho Desk Geriausiai tinka šioms geriausioms pramonės šakoms

Apsilankykite svetainėje

Priegaidos

Priimties verslo programu užsakymų valdymui, svečių paslaugoms ir rezervacijų veiklai. Aukšto lygio sprendimai užtikrinti rezervacijas, valdyti priemiesius objektus ir pagerinti svečio patirtį. Svarbiausi įrankiai užtikrinti netvarkingas ir sveikiąsias priemiesius paslaugas.

Administracinis

Administracinės pramonės programinė įranga užduočių valdymui, dokumentų tvarkybai ir ryšiams. Pažangusios sprendimų sąrašai organizuoti darbų srautus, klausytis pažymių ir pagerinti efektyvumą. Pagrindiniai įrankiai užtikrinti tvirtus ir efektyvius administracinės veiklos procesus.

Reklama

Reklamavimo industrijos programinė įranga kampanijų valdymui, auditorija analitikai ir kūrybiniam bendradarbiavimui. Aplinkos prijaučiamas technologijų sprendžiai planuoti kampanijas, sekti atsiliepimus ir dizainuoti turinį. Kiekybinis priemonys užtikrinti paveikslingus ir sėkmingą reklamavimo veiksmus.

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