AMCS Utility Billing

AMCS Utility Billing is a comprehensive and integrated utility billing solution designed to help municipalities, water districts, and other utilities streamline their billing processes, improve customer satisfaction, and reduce costs.

The key features include automated meter reading (AMR) integration, online bill presentment and payment, advanced revenue forecasting and analysis, mobile access for customers, and seamless integration with existing customer information systems.

Yes, our software is designed to scale with your utility's growth. We provide a flexible and modular architecture that can accommodate changing business needs, ensuring that your billing process remains efficient and effective.

Our software supports multiple payment channels, including online bill pay, mobile apps, and ACH/direct debit. We also provide detailed transaction reporting and reconciliation capabilities to ensure accuracy and security.

Yes, our software is highly configurable to meet your utility's branding and design preferences. You can easily update logos, color schemes, and layout templates without requiring IT support or programming expertise.

Our dedicated team provides comprehensive technical support through multiple channels (phone, email, online chat). We also offer extensive training programs to ensure your staff is proficient in using the software and maximizing its benefits.

Yes, our software seamlessly integrates with a wide range of customer information systems (CIS) from major vendors. We provide pre-built connectors or support for custom integrations to ensure smooth data exchange and minimize IT overhead.

Our software adheres to industry-leading security standards, including PCI-DSS Level 1 compliance. We use robust encryption methods (HTTPS), access controls, and auditing to safeguard sensitive customer data and ensure the integrity of transactions.