Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.

Zoho Desk

Λειτουργήστε την υποστήριξη των πελατών με τη συσκευή εγγράφων Zoho Desk που τροφοδοτείται από τεχνολογία AI, ρυθμιστές αυτόματων δραστηριοτήτων και αναλύσεις για να παρέχετε εξαιρετικές εμπειρίες σε πολλές κανάλια.

Bắt đầu

Đánh giá và xếp hạng của Zoho Desk

Vi har samlet alle data, så du ikke behøver det, gør beslutninger enkle og sparer dig tid og penge.

4.3 (13,266)

ROI

58%

Năng suất

32%

Giá trị đồng tiền

2.5

Dễ sử dụng

3.1

Hỗ trợ

3.2

Sử dụng theo quy mô doanh nghiệp

35%

52%

13%

Danh mục - 21

Call Center

Διαχείριση παραπόνων

Contact Center

Contact Center Quality Assurance

Customer Communications Management

Customer Engagement

All Categories

Tính năng - 155

ΑΠΙ

Λειτουργίες Πρόσβασης/Δικαιώματα

Λαϊκοί Υποδείξεις

Διαχείριση Λογαριασμού

Διαδραστικός Πίνακας Εργασιών

Δραστηριότητες Τραπέζι

All Features

Bắt đầu với Zoho Desk ngay!

Find funktioner, der er vigtige for at træffe beslutninger

Find en specifik funktion, som platformen skal have for at passe godt til din organisation.

Sản phẩm này có thể giúp chúng tôi với Tablero de control không?

Sản phẩm này có thể giúp chúng tôi với Gestión de Retroalimentación không?

Sản phẩm này có thể giúp chúng tôi với Formularios Personalizables không?

Sản phẩm này có thể giúp chúng tôi với Importación/Exportación de Datos không?

Gói giá Zoho Desk

Tìm hiểu gói giá nào phù hợp nhất với bạn.

Forever Free

3 agents, Unlimited users, Limited features

Standard

Up to 5 agents, Unlimited users, Full feature set

$15

Professional

Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views

$30

Enterprise

More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding

$50

Những đánh giá đã xác minh từ khách hàng nói gì về
Zoho Desk

Thông tin chi tiết từ các chuyên gia trong lĩnh vực về Zoho Desk từ góc nhìn trực tiếp.

H. White

I was extremely disappointed with Zoho Desk. Its clunky interface and outdated features made it difficult to navigate and use effectively. The lack of customization options and limited integrations left me feeling frustrated and unable to manage my support team efficiently.

S. Evans

I'm extremely disappointed with Zoho Desk's clunky interface and lack of customization options. Tickets often got stuck in limbo, and reporting features were woefully inadequate, making it a chore to manage customer support.

H. Brown

I'm thoroughly impressed with Zoho Desk's seamless integration with our existing business tools and its robust ticketing system. The intuitive interface allowed our team to quickly onboard and start managing customer inquiries efficiently. The reporting feature also helped us identify area...

D. Miller

I've been using Zoho Desk for customer support and I'm extremely disappointed. The interface is cluttered and outdated, making it difficult to navigate. Tickets often get stuck in the queue, causing delays in response times. The reporting features are limited, making it hard to track perfo...

D. Anderson

I've been using Zoho Desk for our customer support operations and it's been a game-changer. The user-friendly interface and customizable workflow have streamlined our ticketing process, allowing us to focus on delivering exceptional service to our customers. Highly recommend!

S. Baker

I've been using Zoho Desk for a few months now and I'm thoroughly impressed. The interface is clean and intuitive, making it easy to navigate and manage our customer support tickets. Automation features have streamlined our workflow, saving us time and effort. Excellent product that has ge...

M. Scott

I've been impressed with Zoho Desk's intuitive interface and seamless integration with our existing systems. Ticket management has become more efficient, and customer support interactions are now more organized and streamlined than ever. A great tool for businesses of all sizes!

C. Carter

I've been using Zoho Desk for a few months now and it's been a game-changer for our customer support operations. The ease of use and seamless integration with other Zoho apps has streamlined our workflow significantly. The customizable fields and workflows have allowed us to tailor the sys...

A. White

I've been using Zoho Desk for my small business and I must say it's been a game-changer. The intuitive interface made it easy to set up and train our team on, even with minimal IT expertise. The omnichannel support feature has allowed us to seamlessly integrate all customer interactions fr...

Bắt đầu với Zoho Desk ngay!

Zoho Desk phù hợp nhất với các ngành công nghiệp hàng đầu này

Truy cập trang web

Alojamiento

Software de la industria del alojamiento para gestión de propiedades, servicios para huéspedes y operaciones de reserva. Soluciones avanzadas para manejar reservas, gestionar instalaciones y mejorar las experiencias de los huéspedes. Herramientas clave para ofrecer servicios de alojamiento suaves y acogedores.

Administrativo

Software de industria administrativa para la gestión de tareas, el manejo de documentos y la comunicación. Soluciones avanzadas para organizar flujo de trabajo, seguir el progreso y mejorar la eficiencia. Herramientas clave para operaciones administrativas suaves y efectivas.

Các lựa chọn thay thế cho Zoho Desk mà bạn có thể cân nhắc và so sánh

Dette er alternativer, som du kan vælge imellem og sammenligne for bedst muligt at tilpasse sig dine interesser og ekspertise.

NetSuite

Streamline your business operations with NetSuite's comprehensive ERP software, designed for scalable, flexible financial, inventory, CRM, and project management solutions for growing companies.

Bitrix24

Bitrix24 is a powerful all-in-one CRM platform that streamlines business operations, enhances team collaboration, and drives customer engagement for sustained growth.

Salesforce

Streamline your business operations with Salesforce, the leading CRM platform. Boost efficiency, automate workflows, and scale your business with powerful cloud-based solutions tailored for growth and innovation.

Pipedrive

Pipedrive is a powerful CRM that streamlines sales pipelines and simplifies client management. It’s user-friendly, scalable, and enhances your business operations with effective deal tracking.

LiveAgent

Enhance your customer experience with LiveAgent, a powerful live chat solution that streamlines communication, boosts sales, and automates support for seamless customer interactions.

Zoho CRM

Streamline your business with Zoho CRM, a powerful customer relationship management tool that automates sales, tracks customer interactions, and helps grow your business efficiently.