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CloudTalk vs RingCentral MVP
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Sužinokite, kaip CloudTalk ir RingCentral MVP Palyginkite vienas su kitu pagal jų savybes

Total

52
64

API

Activity Dashboard

Agent Interface

Alerts/Notifications

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Blended Call Center

By-Extension Reporting

CRM

Call Center Management

Call Disposition

Call Duration

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scripting

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Call Volume

Callback Scheduling

Caller ID

Caller Profiles

Campaign Management

Campaign Specific Caller ID

Collaboration Tools

Communication Management

Computer Telephony Integration

Contact Management

Conversion Tracking

Cost Analysis

Customer Surveys

Dashboard

Employee Coaching Tools

Event Triggered Actions

FCC Compliance

FTC Compliance

Fax Management

Feedback Management

IVR

Inbound Call Center

Inbound Reporting

Interaction Tracking

Lead Distribution

List Management

Live Chat

Mobile Access

Multi-Channel Communication

Multiple Scoring Models

Multiple Scripts

Outbound Call Center

Outbound Reporting

PBX

Performance Metrics

Phone Key Input

Predictive Dialer

Progressive Dialer

Quality Management

Queue Management

Real-Time Monitoring

Real-Time Reporting

Recording

Reporting & Statistics

Reporting/Analytics

Ring Groups

SIP Trunking

Scheduled Recording

Survey/Poll Management

Text to Speech

Third-Party Integrations

Usage Tracking/Analytics

Video Conferencing

Virtual Call Center

Virtual Extensions

VoIP

Voice Customization

Voice Mail

Who Answered Log

Workforce Management


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