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Five9

クラウドベースの連絡先センター機能を使用して、Five9のカスタマーサービス効率を高めましょう。コールを流れ、エージェントを強化し、ビジネス成功に優れたカスタマー エクスペリエンスを提供しましょう。

開始

Five9 のレビューと評価

Wir haben alle Daten gesammelt, damit Sie das nicht tun müssen. So werden Entscheidungen vereinfacht und Sie sparen Zeit und Geld.

3.5 (1,183)

ROI

15%

生産性

46%

コストパフォーマンス

4.9

使いやすさ

3.9

サポート

4.9

Finden Sie Funktionen, die für die Entscheidungsfindung entscheidend sind

Finden Sie eine bestimmte Funktion, die die Plattform haben sollte, damit sie gut zu Ihrem Unternehmen passt.

Bu ürün bize Rapports/Analyse konusunda yardımcı olur musunuz?

Bu ürün bize Gestion de la Conformité konusunda yardımcı olur musunuz?

Bu ürün bize Gestion des Retours konusunda yardımcı olur musunuz?

Bu ürün bize Integrations de tiers konusunda yardımcı olur musunuz?

Five9 料金プラン

どの料金プランがあなたにぴったりかを見つけてください。

Small Business

Perfect for small businesses with simple call center needs.

$15

Pro

Ideal for growing businesses with increasing call volume and features.

$25

Premier

Designed for larger, more complex call center operations that require advanced features.

$50

Ultimate

Tailored to enterprise-level organizations with highly customized needs and large-scale operations.

$100

Five9 に関する期待される検証済みレビューの内容

Five9 に関する現場の専門家の直接の洞察。

R. Robinson

I've had an exceptional experience with Five9 - its intuitive interface and robust features have streamlined my contact center operations, significantly improving call handling efficiency and customer satisfaction, while also providing valuable insights into our sales and support teams.

S. White

I've been using Five9 for our call center operations and it's been a game-changer. The intuitive interface, seamless integrations, and robust analytics have significantly improved our team's efficiency and customer satisfaction ratings. Highly recommend!

M. Hernandez

I've had an exceptional experience with Five9. Its user-friendly interface and robust features have significantly enhanced our customer engagement process. The integration was seamless, and their excellent support team is always available to address any queries or concerns. Highly recommen...

R. Miller

I've had a seamless experience with Five9, utilizing its robust features and intuitive interface to streamline our customer interactions. The cloud-based platform has significantly improved our team's efficiency, resulting in enhanced customer satisfaction.

K. Hall

Five9's clunky interface and frequent call drops led to a frustrating experience. Implementation was overestimated, requiring an excessive amount of IT support. Customer service was unhelpful in resolving issues, leaving me disappointed with their overall performance.

D. Harris

I've been using Five9 for my call center operations and I'm extremely disappointed. The user interface is clunky and outdated, making it difficult to navigate even for experienced users. The features are not as robust as promised, and the integration with our CRM system has been a constant...

Five9 の代替案を検討して比較することができます

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Five9 に関するよくある質問

Finden Sie Antworten auf die relevantesten Fragen, um sofort Entscheidungen treffen zu können.

What is Five9?

Five9 is a cloud-based contact center platform that enables businesses to manage and optimize their customer interactions.


How does Five9 improve customer experience?

Five9's omnichannel capabilities allow businesses to engage with customers across multiple touchpoints, such as voice, email, chat, and social media. This ensures a seamless and personalized experience for customers.


Is Five9 scalable?

Yes, Five9 is designed to scale with your business needs. The platform can handle thousands of concurrent calls and interactions, making it suitable for large enterprises or growing businesses.


Does Five9 integrate with other software tools?

Yes, Five9 integrates with a wide range of CRM systems, IVR platforms, and other business applications. This ensures seamless communication and data sharing between different departments and systems.


How does Five9 support remote work?

Five9's cloud-based architecture allows agents to work remotely using any device with an internet connection. This enables businesses to maintain productivity while minimizing the need for physical office space.


What security measures are in place for Five9?

Five9 adheres to strict security protocols and complies with industry standards, such as PCI-DSS, HIPAA, and GDPR. This ensures that customer data is protected and secure.


Can I try out Five9 before committing to a purchase?

Yes, Five9 offers a free trial or demo experience for potential customers. This allows you to test the platform's features and functionality before making a decision.


What kind of customer support does Five9 offer?

Five9 provides dedicated customer support through multiple channels, including phone, email, and online chat. The team is available 24/7 to address any questions or concerns you may have.



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