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Zonka Feedback

O Zonka Feedback é uma plataforma de experiência do cliente e colaborador que ajuda as empresas a coletar, analisar e agir em feedback em tempo real por meio de pesquisas, seguimento do NPS e análise de sentimento. Com automação poderosa e relatórios, converte o feedback em insights acionáveis para melhorar a satisfação e retenção.

Отзиви и оценки на Zonka Feedback

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2.2 (416)

ROI

0%

Производителност

7%

Стойност за пари

4.0

Лекота на използване

5.0

Поддръжка

3.0

Използване по размер на бизнеса

15%
77%
8%

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Zonka Feedback Ценови планове

Разберете кой ценови план е най-подходящ за вас.

Starter

Perfect for small teams or individuals to get started with Zonka Feedback. Ideal for pilots, MVPs, and small projects.

$5

Growth

Popular choice for medium-sized businesses to boost customer satisfaction and employee engagement. Suitable for growing projects and expanding teams.

$20

Pro

Best suited for large enterprises and big players who want to scale their feedback initiatives across multiple locations and teams. Ideal for high-growth companies and large-scale implementations.

$50

Enterprise

Customized solution for large, complex organizations with specific requirements and integration needs. Includes dedicated support, onboarding, and implementation services.

$100

Какво казват потвърдените отзиви от очакванията за
Zonka Feedback

Прозрения от полеви експерти за Zonka Feedback от първа ръка.

T. White

I've thoroughly enjoyed using Zonka Feedback, its intuitive interface and seamless survey creation process have streamlined my feedback collection and analysis, yielding actionable insights to inform business decisions with confidence.

C. Thomas

I've had a fantastic experience with Zonka Feedback - their intuitive interface and actionable insights have significantly improved our customer engagement, allowing us to resolve issues promptly and enhance overall user satisfaction. Highly recommend!

T. Watson

I'm thoroughly impressed with Zonka's user-friendly feedback software! It streamlined our customer engagement process and provided actionable insights. The analytics dashboard was particularly helpful in identifying areas for improvement, enabling us to enhance our services.

F. White

I'm extremely disappointed with Zonka's Feedback software. The interface is clunky and outdated, making it a chore to navigate. The feedback collection process is slow and cumbersome, often resulting in dropped responses. Their analytics are limited, providing little actionable insight int...

T. Edwards

I've found Zonka Feedback to be an incredibly user-friendly and intuitive platform for collecting and analyzing customer insights, streamlining our decision-making process with actionable data and robust reporting features.

M. Harris

I've had the pleasure of using Zonka Feedback and I must say it's been a game-changer for gathering insights. The user-friendly interface and seamless integration make collecting feedback a breeze, allowing me to make data-driven decisions with ease.

L. Mitchell

I've had the pleasure of using Zonka Feedback software and I must say it's been a game-changer for our business. The user-friendly interface made it easy to set up feedback sessions with customers and employees alike. I loved how customizable the surveys were, allowing us to tailor them to...

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What is Zonka Feedback?

Zonka Feedback is a mobile-first, AI-powered feedback management platform designed to collect and analyze customer feedback across various touchpoints.


How does Zonka Feedback work?

Zonka Feedback works by allowing customers to provide feedback through multiple channels (e.g., in-app surveys, email, SMS), which are then analyzed using AI algorithms to identify trends and areas for improvement.


What are the benefits of using Zonka Feedback?

The benefits of using Zonka Feedback include improved customer satisfaction, increased brand loyalty, and enhanced decision-making through data-driven insights.


Is Zonka Feedback easy to implement?

Yes, Zonka Feedback is designed to be easy to implement, with minimal technical expertise required. Our platform can be integrated into your existing systems or used as a standalone solution.


Can I customize the feedback templates in Zonka Feedback?

Yes, you can fully customize the feedback templates to fit your brand's specific needs and preferences.


How do I analyze the data collected by Zonka Feedback?

Zonka Feedback provides a range of analytics tools to help you make sense of the data collected. Our platform also offers automated reporting and alerts for quick decision-making.


Can I integrate Zonka Feedback with my existing CRM system?

Yes, Zonka Feedback can be integrated with popular CRM systems to provide a seamless feedback management experience.


Is Zonka Feedback secure and compliant?

Yes, Zonka Feedback is designed with security and compliance in mind. Our platform meets the highest industry standards for data protection and regulatory compliance.


What kind of customer support does Zonka Feedback offer?

Zonka Feedback offers dedicated customer support through multiple channels (e.g., email, phone, chat) to help you get the most out of our platform.


Can I try Zonka Feedback before committing to a plan?

Yes, we offer a free trial period for new users to experience the full range of features and benefits that Zonka Feedback has to offer.



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