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Dynamics 365 vs Freshdesk

Discover how Dynamics 365 and Freshdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Dynamics 365 logo

Dynamics 365

Freshdesk logo

Freshdesk

Reviews

4.4 (55)
4.4 (7,180)

Value for Money

4.9
4.1

Ease of use

4.7
3.1

ROI

39%
11%

Productivity

114%
4%

Υποστήριξη

4.2
4.1

Categories

25
18

Industries

68
54

Features

205
130

Small Businesses

36%
36%

Medium Businesses

45%
58%

Enterprise Businesses

19%
6%
Get Started with Dynamics 365 now!
Get Started with Freshdesk now!

Industries Comparison

Acomodação

Administrativo

Publicidade

Aerospacial

Agricultura

Companhias aéreas

Diversão

Produção Animal

Brasões

Belas Artes

Full Industries Comparison

Categories Comparison

Dívidas a Pagar

Faturamento e Cobrança

Gestão Empresarial

Sistema de Relacionamento ao Cliente (ou Comercial)

Centro de Atendimento

Gestão de Força de Trabalho em Centros de Chamadas

Gravação de Chamada

Gerenciamento de Reclamações

Gestão de Contatos

Gestão de Comunicações com Clientes

Full Categories Comparison

Features Comparison

Cenários "O que Se"

Aplicação de Interface

Controles de Acesso/Autorizações

Contabilidade

Contas a Pagar

Contas a Pagar.

Painel de Atividade

Rastreamento de Atividades

Interface do Agente

Avisos/ Escalada

Full Features Comparison

Winners

Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Overall Winner

3
Dynamics 365 logo

Dynamics 365

2
Freshdesk logo

Freshdesk

1

Reviews Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Value for Money Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Ease of Use Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

ROI Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Productivity Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Support Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Categories Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Industries Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Features Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Small Businesses Winner

3
Dynamics 365 logo

Dynamics 365

2
Freshdesk logo

Freshdesk

1

Medium Businesses Winner

3
Freshdesk logo

Freshdesk

2
Dynamics 365 logo

Dynamics 365

1

Enterprise Businesses Winner

3
Get Started with Dynamics 365 now!
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