Agile CRM vs TeamSupport
Σύγκριση χαρακτηριστικών

Ανακαλύψτε πώς συγκρίνονται τα Agile CRM και το TeamSupport με τα χαρακτηριστικά τους

Total

API

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Analytics

App Notifications

Asset Tracking

Auto-Dialer

Automated Routing

Automatic Call Distribution

Badge Management

Behavior Tracking

Business Process Automation

CMDB

CRM

Calendar Management

Call Center Management

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Transcription

Call Transfer

Caller ID

Campaign Analytics

Campaign Management

Campaign Specific Signature

Canned Responses

Capacity Management

Case Management

Change Management

Chatbot

Collaboration Tools

Communication Management

Competitive Analysis

Computer Telephony Integration

Contact Database

Contact Management

Content Management

Contest Management

Contract/License Management

Conversion Tracking

Customer Database

Customer Engagement

Customer Segmentation

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Dashboard

Document Management

Email Management

Email Marketing

Engagement Tracking

Feedback Management

For Sales Teams/Organizations

Funnel Analysis

Goal Setting/Tracking

Health Score

Heatmaps

Help Desk Management

IT Asset Management

IVR

Image Library

Impact Measurement

Influencer Tracking

Interaction Tracking

Interactive Content

Inventory Management

Issue Tracking

Keyword Tracking

Knowledge Base Management

Landing Pages/Web Forms

Lead Generation

Lead Qualification

Learning Management

Live Chat

Marketing Automation

Mobile Access

Multi-Channel Communication

Multi-Channel Data Collection

Multiple Site Management

NPS of Customers

Onboarding

Pageview Tracking

Performance Metrics

Power Dialer

Predictive Dialer

Prioritization

Procurement Management

Project Management

Quality Assurance

Quality Management

Queue Management

Real-Time Data

Real-Time Notifications

Referral Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Reputation Management

Revenue Management

Rewards Management

SMS Notifications

Sales Pipeline Management

Sales Reports

Self Service Portal

Sentiment Analysis

Service Level Agreement (SLA) Management

Signature Creation

Signature Management

Signature Templates

Site Search Tracking

Social Media Integration

Social Media Monitoring

Strategic Planning

Support Ticket Management

Survey/Poll Management

Task Management

Third-Party Integration

Time on Site Tracking

Usage Tracking/Analytics

User Interaction Tracking

Web Notifications

Web Traffic Reporting

Workflow Management

Workforce Management

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Agile CRM vs TeamSupportΣύγκριση χαρακτηριστικών

Agile CRM

TeamSupport