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OpenPhone

OpenPhone este un sistem de telefonie modernă care combină apelurile, mesajele și contactele într-o singură aplicație. Proiectat pentru echipe, oferă numere de telefon împărțite, transcrieri alimentate de inteligență artificială și integrări lipsite de cusuri, făcând comunicarea eficientă și scalabilă pentru startup-uri și întreprinderi la fel.

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Avis et notes de OpenPhone

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3.2 (270)

ROI

28%

Productivité

24%

Rapport qualité-prix

5.0

Facilité d'utilisation

5.0

Assistance

3.0

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Avis sur les produits OpenPhone

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Ce que disent les avis vérifiés de expects sur
OpenPhone

Aperçus de première main par des experts du domaine sur OpenPhone.

M. Campbell

I've been impressed with the efficiency and organization OpenPhone brings to our customer service team. The user-friendly interface allows us to quickly scan conversations and respond promptly, ensuring we never miss a message. Features like automated messaging and reporting have streamlin...

T. Thomas

I've been using OpenPhone for my business and it's been a game-changer. The interface is user-friendly and easy to navigate, allowing me to manage multiple conversations simultaneously with ease. Features like automated routing and custom workflows have streamlined our customer support pro...

M. Jackson

I've been using OpenPhone for a few weeks now and it's been a game-changer for our customer support team. The user-friendly interface makes it easy to manage conversations, automate workflows, and get real-time analytics. Features like message routing and canned responses have streamlined ...

S. Robinson

I've been using OpenPhone for my small business's customer service needs and I'm extremely disappointed with its performance. The interface is cluttered and difficult to navigate, making it hard to find the features we need quickly. The auto-attendant feature is finicky and often directs c...

J. Torres

I've had an exceptional experience with OpenPhone. The user-friendly interface and seamless integration have streamlined our communication flow. Features like custom tags and AI-powered transcriptions are game-changers for our team's productivity and efficiency.

T. Thompson

I've been using OpenPhone for my business and I'm thoroughly impressed. The user-friendly interface simplifies our team's communication, automating tasks and streamlining workflows. The customizable features allow us to tailor the software to our specific needs, saving time and increasing ...

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Questions fréquemment posées sur OpenPhone

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What is OpenPhone?

OpenPhone is a cloud-based phone system designed for businesses, providing features like call routing, voicemail transcription, and analytics.


How does OpenPhone integrate with my CRM?

OpenPhone integrates seamlessly with popular CRMs like HubSpot, Salesforce, and Pipedrive, allowing you to view customer interactions in one place.


Can I customize the call flow on OpenPhone?

Yes, OpenPhone allows you to create custom call flows based on your business needs. You can set up different rules for various teams or departments within your company.


Does OpenPhone offer any reporting and analytics features?

Yes, OpenPhone provides detailed reporting and analytics on calls made, received, and missed. This helps you track performance and identify areas for improvement.


How secure is my data on OpenPhone?

OpenPhone takes the security of your data seriously. Our platform is GDPR- and CCPA-compliant, with features like two-factor authentication to protect sensitive information.


Can I use OpenPhone for both business and personal calls?

Yes, you can use OpenPhone for both professional and personal communications. However, we recommend setting up separate profiles or teams within your account to maintain a clear distinction between work and personal life.


What kind of support does OpenPhone offer its customers?

OpenPhone provides dedicated customer support through email, phone, and online chat channels. We also have extensive documentation and knowledge bases available for self-service assistance.



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