Talkdesk is a cloud-based contact center platform that helps businesses provide exceptional customer experiences through AI-powered routing, omnichannel engagement, and workforce management.

Talkdesk

Улучшите удовлетворенность клиентов и оптимизируйте операции контакт-центра с помощью мощного облачного решения Talkdesk, разработанного для улучшения производительности агента и масштабируемости в обеспечении гладких взаимодействий с клиентами.

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Comentários e avaliações de Talkdesk

Hemos reunido todos los datos para que usted no tenga que hacerlo, lo que simplifica la toma de decisiones y le permite ahorrar tiempo y dinero.

3.8 (3,993)

ROI

Produtividade

19%

Valor pelo dinheiro

4.2

Facilidade de uso

3.6

Apoiar

4.8

Utilização por dimensão de empresa

12%

87%

Categorias - 10

Автодозвон

Колл-центр

Управление рабочей силой колл-центра

Запись звонков

Обеспечение качества контактного центра

Генеративный ИИ

All Categories

Características - 80

АПИ

Дашборд активности

Тренировка на противниках

Агентский Интерфейс

Автоматический дистанционный вызов.

Автоматизированное редактирование изображений и видео

All Features

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Encuentre características fundamentales para tomar decisiones

Encuentre una característica específica que la plataforma debería tener para adaptarse perfectamente a su organización.

Este produto pode ajudar-nos com Gestion des Retours?

Este produto pode ajudar-nos com Gestion des Enquêtes/Relevés d'Opinions?

Este produto pode ajudar-nos com Tableau de bord?

Este produto pode ajudar-nos com Rapports/Analyse?

Talkdesk Planos de Preços

Descubra qual o plano de preços mais adequado para si.

Starter

1 concurrent caller, Unlimited minutes

$15

Growth

3 concurrent callers, Unlimited minutes, IVR, Call Recording

$25

Pro

10 concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports

$45

Premier

Unlimited concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports, Advanced Analytics

$65

Talkdesk Avaliações de produtos

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O que as avaliações verificadas de expects dizem sobre
Talkdesk

Informações de especialistas de campo sobre undefined em primeira mão.

J. Wilson

I've had an exceptional experience with Talkdesk. The cloud-based platform has streamlined our customer interactions, providing effortless routing and seamless integration with CRM systems. Its ease of use and scalable design have been game-changers for our contact center operations.

V. Johnson

I've been using Talkdesk for customer support and I'm thoroughly impressed with its ease of use, robust features, and seamless integration. It's greatly simplified our operations and provided exceptional service to our clients. Highly recommended!

R. Parker

I've had a disappointing experience with Talkdesk. The platform's complexity hindered our customer service team's efficiency. Integration issues with our CRM system resulted in lost sales data and prolonged onboarding processes for new clients. Despite extensive training and support, we st...

G. Knight

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integrations streamlined our customer service operations, allowing us to resolve issues efficiently and effectively. The robust analytics provided invaluable insights into call trends and agent performan...

J. Smith

I was thoroughly disappointed with my experience using Talkdesk. The interface is clunky and outdated, making it difficult to navigate and find what I need in a timely manner. Integration issues plagued me throughout my usage, causing delays and complications when trying to connect with ou...

D. Hall

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integration capabilities have streamlined our customer support operations. The omnichannel feature has allowed us to provide a cohesive experience across multiple touchpoints. The robust reporting tools ...

K. Thompson

I've had an outstanding experience with Talkdesk - its robust features and user-friendly interface have streamlined our customer service operations, significantly improving call quality and agent efficiency. Highly recommend it to businesses seeking reliable telephony solutions!

G. Clark

I've had the pleasure of using Talkdesk for our company's customer service operations and I must say it's been a game-changer. The software is incredibly user-friendly and intuitive, even for our team members who aren't tech-savvy. The integration with our CRM system was seamless and allow...

Começar Talkdesk agora!

Talkdesk é mais adequado para estes principais setores

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