Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.

Zoho Desk

Mejore la atención al cliente con el sistema de tickets impulsado por inteligencia artificial de Zoho Desk, flujos de trabajo automatizados y análisis para brindar experiencias excepcionales a través de varios canales.

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Reseñas y calificaciones de Zoho Desk

Hemos reunido todos los datos para que usted no tenga que hacerlo, lo que simplifica la toma de decisiones y le permite ahorrar tiempo y dinero.

4.3 (13,266)

ROI

58%

Productividad

32%

Relación calidad-precio

2.5

Facilidad de uso

3.1

Soporte

3.2

Uso por tamaño de empresa

35%

52%

13%

Categorías - 21

Centro de llamadas

Gestión de quejas

Centro de contacto

Control de calidad del centro de contacto

Gestión de las comunicaciones con el cliente

Interacción con el cliente

All Categories

Características - 155

API

Controles de Acceso/Derechos

Notificaciones de Cuenta

Gestión de Cuentas

Tablero de Actividad

Seguimiento de Actividades

All Features

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Encuentre características fundamentales para tomar decisiones

Encuentre una característica específica que la plataforma debería tener para adaptarse perfectamente a su organización.

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Planes de precios de Zoho Desk

Descubre qué plan de precios es el más adecuado para ti.

Forever Free

3 agents, Unlimited users, Limited features

Standard

Up to 5 agents, Unlimited users, Full feature set

$15

Professional

Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views

$30

Enterprise

More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding

$50

Lo que dicen las reseñas verificadas de los clientes potenciales sobre
Zoho Desk

Conocimientos de primera mano de expertos en el campo sobre Zoho Desk.

H. White

I was extremely disappointed with Zoho Desk. Its clunky interface and outdated features made it difficult to navigate and use effectively. The lack of customization options and limited integrations left me feeling frustrated and unable to manage my support team efficiently.

S. Evans

I'm extremely disappointed with Zoho Desk's clunky interface and lack of customization options. Tickets often got stuck in limbo, and reporting features were woefully inadequate, making it a chore to manage customer support.

H. Brown

I'm thoroughly impressed with Zoho Desk's seamless integration with our existing business tools and its robust ticketing system. The intuitive interface allowed our team to quickly onboard and start managing customer inquiries efficiently. The reporting feature also helped us identify area...

D. Miller

I've been using Zoho Desk for customer support and I'm extremely disappointed. The interface is cluttered and outdated, making it difficult to navigate. Tickets often get stuck in the queue, causing delays in response times. The reporting features are limited, making it hard to track perfo...

D. Anderson

I've been using Zoho Desk for our customer support operations and it's been a game-changer. The user-friendly interface and customizable workflow have streamlined our ticketing process, allowing us to focus on delivering exceptional service to our customers. Highly recommend!

S. Baker

I've been using Zoho Desk for a few months now and I'm thoroughly impressed. The interface is clean and intuitive, making it easy to navigate and manage our customer support tickets. Automation features have streamlined our workflow, saving us time and effort. Excellent product that has ge...

M. Scott

I've been impressed with Zoho Desk's intuitive interface and seamless integration with our existing systems. Ticket management has become more efficient, and customer support interactions are now more organized and streamlined than ever. A great tool for businesses of all sizes!

C. Carter

I've been using Zoho Desk for a few months now and it's been a game-changer for our customer support operations. The ease of use and seamless integration with other Zoho apps has streamlined our workflow significantly. The customizable fields and workflows have allowed us to tailor the sys...

A. White

I've been using Zoho Desk for my small business and I must say it's been a game-changer. The intuitive interface made it easy to set up and train our team on, even with minimal IT expertise. The omnichannel support feature has allowed us to seamlessly integrate all customer interactions fr...

¡Empiece a utilizar Zoho Desk ahora!

Zoho Desk es la opción más adecuada para estas industrias principales

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