Fathom vs Gong io
Features Comparison

Discover how Fathom and Gong io compare to each other by their features

Total

"What If" Scenarios

AI Writing Assistant

AI/Machine Learning

API

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Notifications

Annotations

Assessment Management

Audio/video file upload

Auto-Dialer

Automatic Call Distribution

Automatic Transcription

Budgeting/Forecasting

Built-in Course Authoring

Business Process Automation

CRM

Calendar Management

Call Center Management

Call List Management

Call Monitoring

Call Recording

Call Routing

Call Tagging

Call Transcription

Call Transfer

Campaign Management

Chat/Messaging

Chatbot

Code-free Development

Collaboration Tools

Communication Management

Compliance Management

Compliance Tracking

Computer Telephony Integration

Contact Database

Contact Management

Content Management

Contextual Guidance

Customer Engagement

Customer Experience Management

Customer Profiles

Customizable Reports

Dashboard

Data Import/Export

Data Security

Data Visualization

Dynamic Modeling

Email Management

Employee Coaching Tools

Employee Scheduling

Engagement Tracking

Event Triggered Actions

Feedback Management

File Sharing

File Transfer

For Call Centers

For Developers

For Sales Teams/Organizations

For eCommerce

Forecasting

Full Text Search

Gamification

Goal Setting/Tracking

Graphical Data Presentation

IVR

Intent Recognition

Interaction Tracking

Intraday Management

Keyword Filtering

Labor Forecasting

Lead Capture

Lead Engagement

Lead Generation

Lead Management

Lead Qualification

Lead Scoring

Learning Management

Learning Paths/Tracks

Leave Tracking

Live Chat

Meeting Management

Modeling & Simulation

Multi-Channel Communication

Multi-Language

Natural Language Processing

Notes Management

Onboarding

Opportunity Management

Performance Management

Performance Metrics

Pipeline Management

Playback Controls

Power Dialer

Pre-Configured Bot

Predictive Analytics

Predictive Dialer

Preview Dialer

Process/Workflow Automation

Productivity Analysis

Progressive Dialer

Prospecting Tools

Quality Management

Queue Management

Recording

Reporting & Statistics

Reporting/Analytics

Sales Pipeline Management

Sales Reports

Self-Service Search

Sentiment Analysis

Speech Recognition

Speech Synthesis

Statistical Analysis

Strategic Planning

Surveys & Feedback

Tagging

Text Editing

Third-Party Integrations

Timecoding

Training Management

Trend Analysis

Trend/Problem Indicators

Visual Analytics

Voice Mail

Workflow Management

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Fathom vs Gong ioFeatures Comparison

Fathom

Gong io