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Freshcaller

Zkuste bezchybné zákaznické interakce s Freshcallerem, cloudbasovanou řešením kontaktního centra, které umožňuje firmám spravovat hovory, automatizovat pracovní procesy a zlepšit výkon prodeje v reálném čase.

Začínáme

Recenze a hodnocení Freshcaller

Minden adatot összegyűjtöttünk, hogy ne kelljen, egyszerű döntéseket hozva, és időt és pénzt takaríthat meg.

3.1 (238)

ROI

2%

Productivity

6%

Value for money

4.4

Snadné použití

3.2

Podpora

3.5

Döntéshozatalhoz kritikus funkciók keresése

Keressen meg egy adott funkciót, amelynek a platformnak kiválóan illeszkednie kell az Ön szervezetéhez.

Může nám tento produkt pomoci s Osobní zásah?

Může nám tento produkt pomoci s Rozpoznávání řeči?

Může nám tento produkt pomoci s Automatizace procesu/pracovního toku?

Může nám tento produkt pomoci s Analýza sentimentu?

Freshcaller cenové plány

Zjistěte, který cenový plán je pro vás nejvhodnější.

Starter

Best for small teams and businesses

$20

Growth

Ideal for growing teams and businesses

$40

Pro

Best for large teams and enterprises

$80

Business

Ideal for larger businesses with advanced features

$120

Co říkají ověřené recenze od očekávání o
Freshcaller

Postřehy od odborníků v terénu o Freshcaller z první ruky.

J. Phillips

I'm thoroughly impressed with Freshcaller's seamless integration and intuitive interface - it streamlined our customer service operations, significantly reducing call waiting times and enhancing overall customer experience.

G. Hall

Disappointing experience with Freshcaller. The interface is clunky and outdated. Integration issues with our CRM system caused significant delays. Customer support was unresponsive to our concerns, making it difficult to resolve even basic problems effectively.

P. Thompson

I've been impressed with Freshcaller's user-friendly interface and seamless integration capabilities. The omnichannel support feature has significantly streamlined our customer service operations, ensuring timely resolutions and enhanced overall customer experience.

T. Edwards

I've experienced exceptional call center management with Freshcaller - its seamless integrations, intuitive dashboard, and robust features have streamlined our operations, significantly improving customer engagement and overall business efficiency.

S. Mitchell

I've had an exceptional experience with Freshcaller's call center software. Its intuitive interface and robust features have streamlined our customer support operations. The omnichannel capabilities have improved our response times and overall customer satisfaction. Freshcaller's scalabili...

Alternativy k Freshcaller, které byste mohli zvážit a porovnat

Ezek olyan alternatívák, amelyek közül választhat és hasonlíthat össze, hogy a legjobban megfeleljen érdeklődésének és szakértelmének.

Často kladené otázky o Freshcaller

Keressen választ a legrelevánsabb kérdésekre, hogy azonnal döntéseket tudjon hozni.

What is Freshcaller?

Freshcaller is a cloud-based call center software that helps businesses manage their customer interactions and improve their customer service experience.


How does Freshcaller work?

Freshcaller works by routing incoming calls to the most available agent, based on their availability and skills. It also provides features like IVR, call recording, and analytics to help businesses optimize their customer service operations.


Is Freshcaller scalable?

Yes, Freshcaller is highly scalable and can handle large volumes of calls without any downtime or lag. It's ideal for businesses that experience high call volumes during peak hours or seasons.


Does Freshcaller integrate with other tools?

Yes, Freshcaller integrates with a wide range of third-party tools like CRM systems, helpdesk software, and marketing automation platforms to provide a seamless customer experience.


Can I customize Freshcaller to fit my business needs?

Yes, Freshcaller offers customization options to tailor the software to your business requirements. You can create custom workflows, add or remove features, and even brand the interface with your company's logo and colors.


How secure is Freshcaller?

Freshcaller takes data security very seriously and uses industry-standard encryption protocols (TLS 1.2) to protect customer data and interactions. It also complies with major regulatory frameworks like GDPR, HIPAA, and PCI-DSS.


What kind of support does Freshcaller offer?

Freshcaller offers 24/7 technical support through multiple channels (email, phone, live chat) to help customers troubleshoot issues or get answers to their questions. They also provide comprehensive documentation and knowledge base resources.



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