Solarwinds Service Desk
A szoftveres IT-szolgáltató kezelését a SolarWinds Service Desk-val transformáljuk. Automatizálni lehet a jegyeket, prioritásúra tételekkel rendelkező kéréseket és az AI-hatalmat felhasználó problémakezelést nyújtva.
Κριτικές και βαθμολογίες του Solarwinds Service Desk
Minden adatot összegyűjtöttünk, hogy ne kelljen, egyszerű döntéseket hozva, és időt és pénzt takaríthat meg.
ROI
Productivity
Value for Money
Ease of use
Υποστήριξη
Χρήση κατά μέγεθος επιχείρησης
Categories - 8
Adatbáziskezelő rendszer Rendszeres Eszköz-Kezelés Szolgáltatói Rendszer Balesetkezelés Engedélykezelés Vásárlás Features - 80
Döntéshozatalhoz kritikus funkciók keresése
Keressen meg egy adott funkciót, amelynek a platformnak kiválóan illeszkednie kell az Ön szervezetéhez.
Solarwinds Service Desk Προγράμματα τιμολόγησης
Μάθετε ποιο πρόγραμμα τιμολόγησης ταιριάζει καλύτερα για εσάς.
Free
Up to 3 agents and limited features.
Starter
For small teams, up to 10 agents, unlimited tickets, and full feature set.
$25
Standard
For medium-sized businesses, up to 50 agents, priority support, and all features.
$50
Professional
For large enterprises, unlimited agents, advanced reporting, and all features.
$100
Τι λένε οι επαληθευμένες κριτικές από τις αναμενόμενες για το
Solarwinds Service Desk
Πληροφορίες από ειδικούς του τομέα σχετικά με το Solarwinds Service Desk από πρώτο χέρι.
Solarwinds Service Desk ταιριάζει καλύτερα σε αυτούς τους κορυφαίους κλάδους
Εναλλακτικές λύσεις για το Solarwinds Service Desk μπορείτε να εξετάσετε και να συγκρίνετε
Ezek olyan alternatívák, amelyek közül választhat és hasonlíthat össze, hogy a legjobban megfeleljen érdeklődésének és szakértelmének.
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Keressen választ a legrelevánsabb kérdésekre, hogy azonnal döntéseket tudjon hozni.
What is SolarWinds Service Desk?
SolarWinds Service Desk is a cloud-based IT service management (ITSM) solution that helps organizations streamline incident, problem, and change management processes.
How does SolarWinds Service Desk improve incident resolution times?
SolarWinds Service Desk improves incident resolution times by automating ticket assignment, providing a knowledge base for quick answers, and offering real-time communication tools to keep stakeholders informed.
Can I integrate SolarWinds Service Desk with other ITSM tools?
Yes, SolarWinds Service Desk integrates with a wide range of ITSM tools, including CMDBs, monitoring platforms, and ticketing systems, to provide a unified view of IT service management processes.
What kind of reporting capabilities does SolarWinds Service Desk offer?
SolarWinds Service Desk offers a range of reporting capabilities, including dashboard views, ad-hoc reporting, and scheduled reports, to help organizations track key performance indicators (KPIs) and make data-driven decisions.
Is SolarWinds Service Desk scalable for large enterprises?
Yes, SolarWinds Service Desk is designed to scale with growing IT service management needs, supporting thousands of users and providing a robust infrastructure to handle high volumes of tickets and requests.
How does SolarWinds Service Desk ensure data security and compliance?
SolarWinds Service Desk ensures data security and compliance through enterprise-grade encryption, secure authentication protocols, and adherence to industry standards such as GDPR and HIPAA.
Can I get a free trial of SolarWinds Service Desk before committing to a purchase?
Yes, SolarWinds offers a free 30-day trial of Service Desk to allow organizations to test the solution in their production environment and evaluate its suitability for their IT service management needs.
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