Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.

Zoho Desk

Ströme Kundenunterstützung mit Zohos Ticket-System auf der Grundlage von KI, automatisierten Workflows und Analyse, um herausragende Erfahrungen über mehrere Kanäle zu liefern.

開始

Zoho Desk のレビューと評価

Minden adatot összegyűjtöttünk, hogy ne kelljen, egyszerű döntéseket hozva, és időt és pénzt takaríthat meg.

4.3 (13,266)

ROI

58%

生産性

32%

コストパフォーマンス

2.5

使いやすさ

3.1

サポート

3.2

ビジネス規模別の使用状況

35%

52%

13%

カテゴリ - 21

Callcenter

Beschwerdeverwaltung

Kontaktcenter

Qualitätssicherung im Kontaktcenter

Kundenkommunikationsmanagement

Kundenbindung

All Categories

機能 - 155

Applikations-Programmierschnittstelle

Zugriffssteuerungen/Berechtigungen

Konto-Hinweise

Kundengeschäftsmanagement

Aktivitäten-Anzeigenportal

Aktivitätsverfolgung

All Features

今すぐ Zoho Desk を使い始めましょう!

Döntéshozatalhoz kritikus funkciók keresése

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Zoho Desk 料金プラン

どの料金プランがあなたにぴったりかを見つけてください。

Forever Free

3 agents, Unlimited users, Limited features

Standard

Up to 5 agents, Unlimited users, Full feature set

$15

Professional

Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views

$30

Enterprise

More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding

$50

Zoho Desk に関する期待される検証済みレビューの内容

Zoho Desk に関する現場の専門家の直接の洞察。

H. White

I was extremely disappointed with Zoho Desk. Its clunky interface and outdated features made it difficult to navigate and use effectively. The lack of customization options and limited integrations left me feeling frustrated and unable to manage my support team efficiently.

S. Evans

I'm extremely disappointed with Zoho Desk's clunky interface and lack of customization options. Tickets often got stuck in limbo, and reporting features were woefully inadequate, making it a chore to manage customer support.

H. Brown

I'm thoroughly impressed with Zoho Desk's seamless integration with our existing business tools and its robust ticketing system. The intuitive interface allowed our team to quickly onboard and start managing customer inquiries efficiently. The reporting feature also helped us identify area...

D. Miller

I've been using Zoho Desk for customer support and I'm extremely disappointed. The interface is cluttered and outdated, making it difficult to navigate. Tickets often get stuck in the queue, causing delays in response times. The reporting features are limited, making it hard to track perfo...

D. Anderson

I've been using Zoho Desk for our customer support operations and it's been a game-changer. The user-friendly interface and customizable workflow have streamlined our ticketing process, allowing us to focus on delivering exceptional service to our customers. Highly recommend!

S. Baker

I've been using Zoho Desk for a few months now and I'm thoroughly impressed. The interface is clean and intuitive, making it easy to navigate and manage our customer support tickets. Automation features have streamlined our workflow, saving us time and effort. Excellent product that has ge...

M. Scott

I've been impressed with Zoho Desk's intuitive interface and seamless integration with our existing systems. Ticket management has become more efficient, and customer support interactions are now more organized and streamlined than ever. A great tool for businesses of all sizes!

C. Carter

I've been using Zoho Desk for a few months now and it's been a game-changer for our customer support operations. The ease of use and seamless integration with other Zoho apps has streamlined our workflow significantly. The customizable fields and workflows have allowed us to tailor the sys...

A. White

I've been using Zoho Desk for my small business and I must say it's been a game-changer. The intuitive interface made it easy to set up and train our team on, even with minimal IT expertise. The omnichannel support feature has allowed us to seamlessly integrate all customer interactions fr...

今すぐ Zoho Desk を使い始めましょう!

Zoho Desk はこれらのトップ業界に最適です

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Prispevki

Programska oprema za industrijo smučarskih objektov za upravljanje lastninstva, gostinske storitve in rezervacijske operacije. Razvite rešitve za priljubljenje rezervacij, upravljanje objekti in izboljšanje gostujočih izkušenj. Ključne orodja za smučarska ustanova in uvajajoče gostinske storitve.

Uprava

Upravnosodobni programski orodja za upravljanje nalog, obdelavo dokumentov in komunikacijo. Razvite rešitve za organiziranje tokov dela, sledenje napredka in izboljšanje učinkovitosti. Glavna orodja za hladne in učinkovite upravne operacije.

Oglasje

Proizvodnja inženirja za oglaševalsko industrijo za upravljajanje kampanjami, analitiko publik, ter sodelovanje pri kreativnosti. Razvite rešitve za načrtovanje kampanj, sledenje dosežkov in oblikovanje vsebine. Poglavitne orodja za učinkovite in uspešne oglaševalske naloge.

All Industries

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