顧客の交流をRingCentral Contact Centerのオムニチャンネルソリューションで変革すること、AIが駆けるルーティング、リアルタイム分析、アナリティクス、そして平滑な統合により顧客体験を高めましょう。
すべてのデータを収集しましたので、お客様は自分で行う必要はありません。意思決定が簡単になり、時間と費用を節約できます。
組織に最適なプラットフォームに備わっているべき特定の機能を見つける。
Scopri qual è il piano tariffario più adatto a te.
5 ACDs, 25 agents, unlimited users, 40k calls/month
10 ACDs, 50 agents, unlimited users, 100k calls/month
20 ACDs, 100 agents, unlimited users, 200k calls/month
40 ACDs, 250 agents, unlimited users, 400k calls/month
Approfondimenti di esperti del settore su RingCentral Contact Center in prima persona.
これらは、あなたの興味や専門分野に最も合うように選択して比較できる代替案です。
最も関連性の高いクエリに対する回答を見つけて、すぐに決定を下せるようにします。
RingCentral Contact Center is a cloud-based contact center platform that provides omnichannel customer engagement, AI-powered routing, and analytics-driven insights to help businesses deliver exceptional customer experiences.
RingCentral Contact Center integrates seamlessly with popular CRM systems such as Salesforce, Microsoft Dynamics, and Zendesk, allowing for seamless transfer of customer data and history.
The RingCentral Contact Center mobile app provides access to a range of features including contact management, call handling, and message management, allowing agents to work remotely and stay connected with customers on-the-go.
Yes, RingCentral Contact Center offers a range of customization options including IVR configuration, skill-based routing, and customizable workflows, allowing businesses to tailor the platform to their specific needs.
RingCentral Contact Center provides real-time and historical analytics on customer interactions, including metrics such as handle time, after-call work, and first contact resolution, allowing businesses to identify areas for improvement and optimize their customer engagement strategies.
当社の高度なアルゴリズムがお客様のニーズに最適なソリューションを見つけ、無意味な宣伝やマーケティングの宣伝をすべて排除します。