Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.

Zoho Desk

Sistem za odprave kartic Zoho Prijatelj omogoča čim boljše storitve s pomoči umetne inteligence, samomešanega tokovnih procesov in statistike za izboljšanje podpora kundžev pri večkanalih.

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4.3 (13,266)

ROI

58%

Productivitate

32%

Valoare pentru bani

2.5

Ușurință de utilizare

3.1

Suport

3.2

Utilizare în funcție de dimensiunea companiei

35%

52%

13%

Categorii - 21

Klicni center

Zagovorništvo upravljanja

Kontakt centar

Kakovostni garancija kontakt centra

Uporabniške komunikacije in upravljanje

Klientska udeležba

All Categories

Caracteristici - 155

API

Pravilnosti dostopa/Odličbe

Računski varnostni obvesti

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Zoho Desk Planuri de prețuri

Aflați care plan de prețuri este cel mai potrivit pentru dvs..

Forever Free

3 agents, Unlimited users, Limited features

Standard

Up to 5 agents, Unlimited users, Full feature set

$15

Professional

Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views

$30

Enterprise

More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding

$50

Ce spun recenziile verificate de la așteptări despre
Zoho Desk

Informații de la experți din domeniu despre Zoho Desk de la prima mână.

H. White

I was extremely disappointed with Zoho Desk. Its clunky interface and outdated features made it difficult to navigate and use effectively. The lack of customization options and limited integrations left me feeling frustrated and unable to manage my support team efficiently.

S. Evans

I'm extremely disappointed with Zoho Desk's clunky interface and lack of customization options. Tickets often got stuck in limbo, and reporting features were woefully inadequate, making it a chore to manage customer support.

H. Brown

I'm thoroughly impressed with Zoho Desk's seamless integration with our existing business tools and its robust ticketing system. The intuitive interface allowed our team to quickly onboard and start managing customer inquiries efficiently. The reporting feature also helped us identify area...

D. Miller

I've been using Zoho Desk for customer support and I'm extremely disappointed. The interface is cluttered and outdated, making it difficult to navigate. Tickets often get stuck in the queue, causing delays in response times. The reporting features are limited, making it hard to track perfo...

D. Anderson

I've been using Zoho Desk for our customer support operations and it's been a game-changer. The user-friendly interface and customizable workflow have streamlined our ticketing process, allowing us to focus on delivering exceptional service to our customers. Highly recommend!

S. Baker

I've been using Zoho Desk for a few months now and I'm thoroughly impressed. The interface is clean and intuitive, making it easy to navigate and manage our customer support tickets. Automation features have streamlined our workflow, saving us time and effort. Excellent product that has ge...

M. Scott

I've been impressed with Zoho Desk's intuitive interface and seamless integration with our existing systems. Ticket management has become more efficient, and customer support interactions are now more organized and streamlined than ever. A great tool for businesses of all sizes!

C. Carter

I've been using Zoho Desk for a few months now and it's been a game-changer for our customer support operations. The ease of use and seamless integration with other Zoho apps has streamlined our workflow significantly. The customizable fields and workflows have allowed us to tailor the sys...

A. White

I've been using Zoho Desk for my small business and I must say it's been a game-changer. The intuitive interface made it easy to set up and train our team on, even with minimal IT expertise. The omnichannel support feature has allowed us to seamlessly integrate all customer interactions fr...

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Εγκατάσταση

Πακέτα λογισμικού για την βιομηχανία της διαμονής, για τη διαχείριση ιδιοκτησιών, τις υπηρεσίες φιλοξενίας και τις επιχειρήσεις μεροκάματα. Αφετηρία λύσεων για την προστασία των εγγράφων, την παρακολούθηση των εγκαταστάσεων και την βελτίωση της εμπειρίας των επισκεπτών. Κλειδιά εργαλείων για την παροχή διαμονών που γίνονται πιο άνετες και φιλόξενες.

Διοικητικός

Πακέτα λογισμικού για διαχείριση εργασιών, υπεύθυνες διαχειριστική και επικοινωνία. Μεγαλυτερα λυσεις για την οργανωση ρευστων, την παρακολούθηση προόδου, και τη βελτίωση αποδοτικότητας. Κλειστα εργαλεια για την εξασφάλιση ομαλής και αποδοτικής διαχειριστικών λειτουργιών.

Παροχικό

Σε λογισμικό βιομηχανίας διαφήμισης για την διαχείριση εκστρατειών, ανάλυση κοινού και συνεργασία δημιουργίας. Εξελιχμένα λύσεις για την Planning εκστρατειών, παρακολούθηση απόδοσης και σχεδιασμός περιεχομένου. Βασικές εργαλεία για μείζονες και επιτυχημένες προσπάθειες διαφήμισης.

All Industries

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