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RingCentral Contact Center

Preoblikujte odziv kupcev s sistemom za vsestranski kontakt RingCentral Contact Center, ki omogoča vzpostavljanje poteka s pomočjo umetne inteligence, realnočasno analizo in brezžičen smernik za združitev vašega odziva kupcev.

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Recenzje i oceny RingCentral Contact Center

모든 데이터를 수집했으므로 귀하는 할 필요가 없습니다. 의사 결정을 간소화하고 시간과 비용을 절약할 수 있습니다.

2.9 (1,482)

ROI

7%

Wydajność

8%

Waga dla pieniędzy

3.8

Łatwość użytkowania

4.3

Wsparcie

4.8

의사 결정에 중요한 기능 찾기

플랫폼이 귀하의 조직에 적합하도록 갖춰야 할 특정 기능 찾기

Nam lahko ta izdelek pomaga pri Rapporto e Statistiche?

Nam lahko ta izdelek pomaga pri Riconoscimento dell'utente chiamante?

Nam lahko ta izdelek pomaga pri Gestione di sondaggi e ricerche?

Nam lahko ta izdelek pomaga pri Monitoraggio in tempo reale?

Plany cenowe RingCentral Contact Center

Dowiedz się, który plan cenowy jest dla Ciebie najlepszy.

Essential

5 ACDs, 25 agents, unlimited users, 40k calls/month

$99

Advanced

10 ACDs, 50 agents, unlimited users, 100k calls/month

$249

Pro

20 ACDs, 100 agents, unlimited users, 200k calls/month

$449

Ultimate

40 ACDs, 250 agents, unlimited users, 400k calls/month

$799

Co zweryfikowane recenzje od osób spodziewających się mówią o
RingCentral Contact Center

Wnioski od ekspertów branżowych na temat RingCentral Contact Center z pierwszego hand.

M. Hernandez

I've had a fantastic experience with RingCentral Contact Center. The user-friendly interface and robust features have significantly improved our customer service operations, resulting in increased efficiency and satisfaction among our clients. Highly recommended!

G. Knight

I've thoroughly enjoyed utilizing RingCentral Contact Center - its seamless integration, intuitive interface, and robust features have significantly streamlined my workflow, enabling me to efficiently manage customer interactions and drive business growth with precision.

C. Miller

I've had an exceptional experience with RingCentral Contact Center. The omnichannel capabilities have streamlined our customer interactions, and the intuitive interface has made it easy to manage and analyze data. The integration with existing systems was seamless, and the scalability has ...

S. Torres

I'm extremely disappointed with RingCentral Contact Center. The software is clunky and difficult to navigate, even after extensive training. Call drops and poor audio quality are frequent issues, resulting in frustrated customers and lost business opportunities. Their supposed "omnichannel...

H. Harris

I've had an exceptional experience with RingCentral Contact Center. Its intuitive interface and seamless integration with our CRM system have streamlined our customer service operations. The omnichannel capabilities and AI-powered routing have improved efficiency and customer satisfaction....

Alternatywy dla RingCentral Contact Center, które możesz rozważyć i porównać

이러한 대안은 관심사와 전문 분야에 가장 잘 맞는 것을 선택하여 비교할 수 있습니다.

Często zadawane pytania dotyczące RingCentral Contact Center

바로 결정을 내릴 수 있도록 가장 관련성 있는 질문에 대한 답변을 찾으세요.

What is RingCentral Contact Center?

RingCentral Contact Center is a cloud-based contact center platform that provides omnichannel customer engagement, AI-powered routing, and analytics-driven insights to help businesses deliver exceptional customer experiences.


How does RingCentral Contact Center integrate with my CRM system?

RingCentral Contact Center integrates seamlessly with popular CRM systems such as Salesforce, Microsoft Dynamics, and Zendesk, allowing for seamless transfer of customer data and history.


What features are available in the RingCentral Contact Center Mobile App?

The RingCentral Contact Center mobile app provides access to a range of features including contact management, call handling, and message management, allowing agents to work remotely and stay connected with customers on-the-go.


Can I customize the RingCentral Contact Center platform to meet my business needs?

Yes, RingCentral Contact Center offers a range of customization options including IVR configuration, skill-based routing, and customizable workflows, allowing businesses to tailor the platform to their specific needs.


How does RingCentral Contact Center provide insights and analytics to help me improve customer experience?

RingCentral Contact Center provides real-time and historical analytics on customer interactions, including metrics such as handle time, after-call work, and first contact resolution, allowing businesses to identify areas for improvement and optimize their customer engagement strategies.



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