Talkdesk is a cloud-based contact center platform that helps businesses provide exceptional customer experiences through AI-powered routing, omnichannel engagement, and workforce management.

Talkdesk

Müşteri memnuniyetini artırmak ve müşteri temas merkezlerinizi akıllı bulut tabanlı Talkdesk'in güçlü çözümü ile hizalayın, tasarımı agent performansı ve ölçeklenebilirlik için müşteri etkileşimlerini akıcı hale getirmek için.

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Κριτικές και βαθμολογίες του Talkdesk

모든 데이터를 수집했으므로 귀하는 할 필요가 없습니다. 의사 결정을 간소화하고 시간과 비용을 절약할 수 있습니다.

3.8 (3,993)

ROI

Productivity

19%

Value for Money

4.2

Ease of use

3.6

Υποστήριξη

4.8

Χρήση κατά μέγεθος επιχείρησης

12%

87%

Categories - 10

Otomatik Arama

Çağrı Merkezi

Çağrı Merkezi İşgücü Yönetimi

Çağrı Kaydı

İletişim Merkezi Kalite Güvencesi

Üretici Yapay Zeka

All Categories

Features - 80

Sistem Uygulama Yönergesi (İngilizce: Application Programming Interface)

Otomatik Resim & Video Düzenleme

All Features

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의사 결정에 중요한 기능 찾기

플랫폼이 귀하의 조직에 적합하도록 갖춰야 할 특정 기능 찾기

Kan dette produktet hjelpe oss med Vermeldingsbeheer?

Kan dette produktet hjelpe oss med Onderzoeksbeheer / Stemmingmanagement?

Kan dette produktet hjelpe oss med Dashbord?

Kan dette produktet hjelpe oss med Rapportering / Analyse?

Talkdesk Προγράμματα τιμολόγησης

Μάθετε ποιο πρόγραμμα τιμολόγησης ταιριάζει καλύτερα για εσάς.

Starter

1 concurrent caller, Unlimited minutes

$15

Growth

3 concurrent callers, Unlimited minutes, IVR, Call Recording

$25

Pro

10 concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports

$45

Premier

Unlimited concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports, Advanced Analytics

$65

Talkdesk Κριτικές προϊόντων

Δείτε την πλατφόρμα μέσα από τα τελευταία Talkdesk βίντεο.

Τι λένε οι επαληθευμένες κριτικές από τις αναμενόμενες για το
Talkdesk

Πληροφορίες από ειδικούς του τομέα σχετικά με το Talkdesk από πρώτο χέρι.

J. Wilson

I've had an exceptional experience with Talkdesk. The cloud-based platform has streamlined our customer interactions, providing effortless routing and seamless integration with CRM systems. Its ease of use and scalable design have been game-changers for our contact center operations.

V. Johnson

I've been using Talkdesk for customer support and I'm thoroughly impressed with its ease of use, robust features, and seamless integration. It's greatly simplified our operations and provided exceptional service to our clients. Highly recommended!

R. Parker

I've had a disappointing experience with Talkdesk. The platform's complexity hindered our customer service team's efficiency. Integration issues with our CRM system resulted in lost sales data and prolonged onboarding processes for new clients. Despite extensive training and support, we st...

G. Knight

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integrations streamlined our customer service operations, allowing us to resolve issues efficiently and effectively. The robust analytics provided invaluable insights into call trends and agent performan...

J. Smith

I was thoroughly disappointed with my experience using Talkdesk. The interface is clunky and outdated, making it difficult to navigate and find what I need in a timely manner. Integration issues plagued me throughout my usage, causing delays and complications when trying to connect with ou...

D. Hall

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integration capabilities have streamlined our customer support operations. The omnichannel feature has allowed us to provide a cohesive experience across multiple touchpoints. The robust reporting tools ...

K. Thompson

I've had an outstanding experience with Talkdesk - its robust features and user-friendly interface have streamlined our customer service operations, significantly improving call quality and agent efficiency. Highly recommend it to businesses seeking reliable telephony solutions!

G. Clark

I've had the pleasure of using Talkdesk for our company's customer service operations and I must say it's been a game-changer. The software is incredibly user-friendly and intuitive, even for our team members who aren't tech-savvy. The integration with our CRM system was seamless and allow...

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