Λειτουργήστε την υποστήριξη των πελατών με τη συσκευή εγγράφων Zoho Desk που τροφοδοτείται από τεχνολογία AI, ρυθμιστές αυτόματων δραστηριοτήτων και αναλύσεις για να παρέχετε εξαιρετικές εμπειρίες σε πολλές κανάλια.
Mēs esam apkopojuši visus datus, tāpēc jums tas nav jādara, pieņemot lēmumus vienkāršus un ietaupot laiku un naudu.
Atrodiet konkrētu funkciju, kurai platformai vajadzētu būt lieliskai, lai jūsu organizācijai būtu lieliska.
Μάθετε ποιο πρόγραμμα τιμολόγησης ταιριάζει καλύτερα για εσάς.
3 agents, Unlimited users, Limited features
Up to 5 agents, Unlimited users, Full feature set
Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views
More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding
Πληροφορίες από ειδικούς του τομέα σχετικά με το Zoho Desk από πρώτο χέρι.
Šīs ir alternatīvas, no kurām jūs varat izvēlēties, un salīdzināt, lai labāk saskaņotu ar savām interesēm un iesniegtu kompetenci.
Atrodiet atbildes uz visatbilstošākajiem jautājumiem, lai varētu uzreiz pieņemt lēmumus.
Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.
Zoho Desk allows you to create and assign tickets to specific agents or departments based on your predefined rules. You can also prioritize tickets, set deadlines, and track their status in real-time.
Yes, Zoho Desk integrates seamlessly with other Zoho apps like Zoho CRM, Zoho Marketing Automation, and Zoho Social to provide a 360-degree view of your customers across all touchpoints.
Zoho Desk provides detailed reports on ticket metrics such as resolution time, first response time, and customer satisfaction. You can also track agent performance, departmental productivity, and customer behavior in real-time.
Yes, Zoho Desk is a cloud-based software that runs on Zoho's robust infrastructure, ensuring scalability, reliability, and high uptime. This means you can access your account from anywhere, at any time.
Yes, Zoho Desk supports multiple languages, allowing businesses to cater to customers across different regions and cultures. You can translate the interface, customize fields, and set language preferences for each customer or organization.
Zoho Desk follows industry-standard security protocols to protect your data, including 256-bit SSL encryption, access controls, and regular backups. You can also enable two-factor authentication for added security.
Mūsu uzlabotais algoritms atradīs labāko risinājumu jūsu vajadzībām un filtrēs visas muļķības un mārketinga buzz