JIRA Service Management

El servicio de gestión JIRA es una solución integral de gestión de servicios que simplifica los flujos de trabajo, mejora la colaboración y brinda resolución de incidentes eficiente para mejorar las operaciones IT.

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Reseñas y calificaciones de JIRA Service Management

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4.2 (1,545)

ROI

17%

Productividad

51%

Relación calidad-precio

4.9

Facilidad de uso

3.1

Soporte

3.8

Uso por tamaño de empresa

11%

79%

10%

Categorías - 16

Seguimiento de activos

Seguimiento de errores

Continuidad del negocio

Características - 132

API

Controles de Acceso/Derechos

Tablero de Actividad

Seguimiento de Actividades

Alertas/Escalada

Notificaciones Alertas

All Features

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Planes de precios de JIRA Service Management

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Starter

Ideal for small teams and simple service desks. Includes essential features like request management and problem tracking.

$5

Standard

Recommended for growing teams and service desks with moderate complexity. Adds features like ITSM templates, custom fields, and reporting.

$10

Premium

Suitable for large-scale service desks and complex operations. Includes advanced features like automation, integration with other Atlassian tools, and advanced analytics.

$20

Enterprise

Designed for global enterprises with multiple locations and high security requirements. Offers tailored support, custom onboarding, and dedicated account management.

$50

Reseñas de productos de JIRA Service Management

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JIRA Service Management

Conocimientos de primera mano de expertos en el campo sobre JIRA Service Management.

R. Lewis

I'm extremely satisfied with JIRA Service Management - its intuitive interface and seamless workflow automation have greatly enhanced my team's productivity and efficiency in managing customer requests and issues. Highly recommended!

C. Campbell

I've had a frustrating experience with JIRA Service Management. The steep learning curve and lack of user-friendly features have made it cumbersome to manage customer requests. Poor scalability and limited customization options have hindered our team's efficiency.

T. Brown

I was underwhelmed by JIRA Service Management's inability to streamline our IT support process. Clunky interface and inflexible workflows made it difficult for agents to resolve issues efficiently, leading to increased agent burnout and frustrated customers.

R. Jackson

I've been using JIRA Service Management for my team's IT support operations and I'm thoroughly disappointed with its performance. The user interface is clunky and outdated, making it difficult to navigate even for experienced users. The reporting features are lacking, making it hard to get...

C. Martin

I've had the pleasure of utilizing JIRA Service Management for our company's IT operations and I must say it's been a game-changer. The software has streamlined our incident management process, allowing us to respond quickly and effectively to customer issues. The customizable dashboards h...

¡Empiece a utilizar JIRA Service Management ahora!

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